Empleos actuales relacionados con Loss Prevention Business Analyst I - Tláhuac, Ciudad de México - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
-
LM021: Service Agent I
hace 4 meses
Tláhuac, México FedEx A tiempo completoInvolves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.General job description:Under close supervision performs the following activities:• Assists customer by tracing packages, answering questions regarding FedEx products and services and providing...
Loss Prevention Business Analyst I
hace 4 meses
Tláhuac, Ciudad de México
Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
A tiempo completo
1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- English B2+
Key Responsibilities Include:
- Technical expert in the use of data mining, scoping and building of web and excel based reports and analytics for use by the Loss Prevention team
- Use of data visualization software to develop dashboards, metric tracking and trends against department goals
- Meeting deliverable timeframes set by LP leadership, that support business goals in collaboration with the product management team and stakeholders
- Monitor and report potential crises, and have flexibility to think critically and problem solve
- Respond to tickets and requests for support from our internal customers, prioritizing based on demand and impact
- Track and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
- Ensure all programs comply with Amazon InfoSec standards
- Ability to root cause problems and independently iterate solutions
- Experience working with Tableau
- Experience using very large datasets
- 1+ year of experience in Fraud Prevention and Risk Management
- 1+ year of experience whit Python