Customer Support Representative

hace 7 días


Hermosillo, Sonora, México Intugo A tiempo completo
OUR COMPANY IS THE A LEADING ONLINE MARKETING AND COMMUNICATION SOFTWARE SERVICE.

WE HELP LOCAL BUSINESSES THRIVE IN THE INTERNET ECONOMY USING EMAIL COMMUNICATIONS, TEXT MESSAGING AND ONLINE SERVICES.

WE COMBINE AN AWARD WINNING COMMUNICATIONS PLATFORM WITH BEST-IN-CLASS REPUTATION AND NETWORKING TOOLS INTO ONE POWERFUL WEB-BASED APPLICATION THAT SEAMLESSLY INTEGRATES WITH EXISTING WORKFLOW SYSTEMS TO HELP BUSINESSES BUILD A STRONG ONLINE REPUTATION AND LEVERAGE LOCAL NETWORK MARKETING.

AS A CUSTOMER SUCCESS SPECIALIST, YOU WILL BE RESPONSIBLE FOR THE OVERALL HEALTH AND RETENTION OF OUR ACCOUNTS.

YOU WILL BE EXPECTED TO:

  • ONBOARD NEW CUSTOMERS.
  • MONITOR HEALTH AND PROACTIVELY REACH OUT TO ACCOUNTS BASED ON GAINSIGHT TRIGGERS.
  • SCHEDULE AND COMPLETE QUARTERLY/ANNUAL BUSINESS REVIEWS.
  • HAVE SAVE/PRE-CANCEL CONVERSATIONS.
  • CONDUCT RENEWAL CONVERSATIONS WITH ACCOUNTS AT RISK.
  • FUNNEL REFERRALS TO SALES.

SKILLS:

  • STRONG ORAL AND WRITTEN COMMUNICATION SKILLS.
  • CONSULTATIVE APPROACH TO ACCOUNT MANAGEMENT.
  • DEEP CUSTOMER EMPATHY.
  • CUSTOMER EXPERIENCE CHAMPION.
  • EXCEPTIONAL DEMANDFORCE PRODUCT KNOWLEDGE.
  • ABILITY TO HAVE DIFFICULT CONVERSATIONS WITH CUSTOMERS.
  • UNDERSTANDING OF COMPETITIVE LANDSCAPE.

REQUIREMENTS:

  • EXPERIENCE IN CUSTOMER SERVICE ROLES ARE A PLUS..
  • KNOWLEDGE OF SALESFORCE CRM A PLUS.
  • We have Part time spaces, both in the morning shift and afternoon shift

Salary:
From $1.00 per month

Experience:

Customer Support: 1 year (required)

Language:

  • English (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
Application Deadline: 05/05/2023

  • Hermosillo, Sonora, México Listentrust A tiempo completo

    Company: ListenTrustLocation: Hermosillo, Sonora (On-Site)Overview:What's in it for you: Competitive weekly salary: $4,000 Weekends off (Sunday or Saturday) Exciting new campaign opportunity Responsibilities: Provide accurate and comprehensive information Assist with accountrelated issues, order inquiries, and product support Document interactions and follow...


  • Hermosillo, Sonora, México ListenTrust A tiempo completo

    Company: ListenTrustLocation: Hermosillo, Sonora (On-Site)Overview:What's in it for you: Competitive weekly salary: $4,000 Weekends off (Sunday or Saturday) Exciting new campaign opportunity Responsibilities: Provide accurate and comprehensive information Assist with accountrelated issues, order inquiries, and product support Document interactions and follow...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Key Responsibilities: Answer customer, technical, and billing support calls Troubleshoot technical issues and submit trouble tickets Effectively communicate resolutions to customers (oral and written) Make outbound calls to businesses or private individuals occasionally Assist with heavy data entry Provide assistance to the direct supervisor Perform other...


  • Hermosillo, Sonora, México Leoni AG A tiempo completo

    Job Description - Customer Service Representative (HER0000A2) LEONI is a global provider of products, solutions and services for energy and data management in the automotive and other industries. The listed group of companies has around 93,000 employees in 32 countries and generated consolidated sales of 5.1 billion euros in 2023. LEONI's largest customer...


  • Hermosillo, Sonora, México LEONI A tiempo completo

    LEONI is a global provider of products, solutions and services for energy and data management in the automotive and other industries. The listed group of companies has around 93,000 employees in 32 countries and generated consolidated sales of billion euros in 2023. LEONI's largest customer group comprises the global automobile, vehicle and vehicle supply...


  • Hermosillo, Sonora, México ResultsCX A tiempo completo

    ACTIVIDADESCustomer service representatives will help clients through the phone or chat with concerns about billing, account administration, platform content and basic navigation through the app.- HOME OFFICE DESPUÉS DEL ENTRENAMIENTO (7 semanas)_HORARIO DE CAMPAÑA- Lunes a Domingo:- 7 AM - 9 PMTURNOS 5 días a la semana 9.5 horas al día 2 días de...


  • Hermosillo, Sonora, México SEINBD A tiempo completo

    Customer service representativeSalario: $3,500 a la semana mas bonosHorario:Lunes a viernesIdioma:Inglés (Obligatorio)Lugar de trabajo: Empleo presencialRequisitos y funciones:Experiência en puesto similarResponsable de brindar un servicio de calidadCapacidad de comunicación y atención al clienteOrganizado, proactivo, excelente actitud y...


  • Hermosillo, Sonora, México Grupo Estrategia A tiempo completo

    Important company within the Call Center sector is searching for your talent as:Customer Service/Technical Support AgentWhat do we offer?- Competitive salary- Commissions in case of sale (Uncapped)- Referral bonus- Hiring bonus- Superior Law Benefits- Paid training- Excellent work environment- Growth opportunity- 2 days off- Fixed scheduleSchedules:Summer...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Hermosillo, Sonora, México JINZAI A tiempo completo

    Vacante para la empresa JINZAI en Hermosillo, Sonora:BILINGUAL CUSTOMER SERVICE REPRESENTATIVE.Empresa importante localizada en HermosilloSolicita Ejecutivos Telefonicos BilinguesCampaña atencion a clientes.FLEETCOREFuncion principal darle atencion al cliente sobre las tarjetas, darles el balance, y tomarles el pago,OFRECEMOSSueldo hasta$ 14,250Prestaciones...


  • Hermosillo, Sonora, México Sellershub A tiempo completo

    Position Overview:What We Offer: Competitive weekly salary of $4,000: Weekends off (Sunday or Saturday) Be part of an exciting new campaign:Responsibilities: Provide accurate, comprehensive information to enhance customer understanding Assist with account issues, order queries, and product support Document interactions and ensure effective followup Work...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    _This is a _On Site_ _position_Job Title:Customer Service Agent*Responsibilities:Engage with Customers, tailoring interactions for an exceptional experience.Addresscustomer needs.Provide accurate information and resolve issues.Handle feedback and complaints professionally, striving for Customer satisfaction.Stay updated on regulations and...


  • Hermosillo, Sonora, México MCI Careers A tiempo completo

    LOCATION:Hermosillo,SO JOB TYPE:Full-TimePAY TYPES:Hourly + BonusSALARY:$ $17.10 / hour BENEFITS &PERKS:LOCAL REPRESENTATIVE:Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILS:No Resume Required,...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Hermosillo, Sonora, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Bachelor's degree in Medical Doctor (Médico Cirujano), Nursing (Licenciatura en Enfermeria), TUMs (Tecnicos en Urgencias Medicas) Certification or Technical Degree in Nursing (Carrera Técnica en Enfermería).Proficiency in Microsoft OfficeBasic knowledge of IMSS forms and administrative documentation.The On Site Medical Representative (OMR) will serve as...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...