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Repair Operations Manager

hace 3 meses

Guadalajara, Jalisco, México Arista Networks A tiempo completo
Company Description

Job Description:

  • Manage Arista's Repair contract manufacturing partners responsible for failure analysis and refurbishment of customerreturned product
  • Ensure Repair contract manufacturer executes on the receipt, upgrade, and refurbishment of customerreturned products
  • Ensure orders for refurbished inventory as placed by Arista's Service Planning team are fulfilled within required lead times
  • Own and drive key performance metrics for Repair operation: ECO/MCO/PCN implementation, on time shipments, repair volume, receiving metrics, repair yields, repair/debug effectiveness, bone pile backlog and aging
  • Support daytoday operations to ensure any impediments to achieving targets are alleviated
  • Provide technical support to manage quality issues and deviations
  • Ensure Engineering Change Orders and Manufacturing Change Notices are properly implemented in Repair, ensuring product is refurbished in compliance with Arista Bills of Material and Approved Vendor Lists.
  • Manage repair capacity, including functional test equipment, capital equipment, tooling and fixtures to support Repair demand.
  • Drive process efficiencies and operational improvements
  • Introduce new products into Repair process as required. Lead readiness assessments at Repair contract manufacturer.
  • Collaborate with crossfunctional teams, including Service Planning, Failure Analysis Engineering, Test Engineering, and Product Engineers, to develop capabilities, increase efficiencies, and standardize Repair and FA processes.
  • Provide vendor Scorecard and Quality Business Review (QBR) input.

Qualifications:

  • Bachelor's degree in Industrial Engineering, Electrical Engineering, or Mechanical Engineering related field
  • 5+ years of experience in hightech manufacturing (preferably networking equipment)
  • Experience working with contract manufacturing partners.
  • Experience in PCBA manufacturing, electromechanical assembly, and associated processes
  • Lean/Six sigma projects.
  • Proven experience on driving improvements
  • Strong understanding of ERP systems and supply chain concepts
  • Strong understanding of product lifecycle management, including Engineering Change Order (ECO) management, Bills of Material (BOM) maintenance, and Approved Vendor Listing (AVL) adherence
  • Knowledge of test, diagnostics, failure analysis, and debug techniques
  • Ability to work crossfunctionally, including ability to balance the technical and business aspects of hardware manufacturing
  • Selfstarter who has the ability to handle multiple tasks in a fast paced environment
  • Ability to influence and motivate internal and external partners.
  • Good oral and written communication in English.
  • Experience in Failure Analysis, Service, manufacturing engineering, product engineering, project management and Repair Operations are a plus.
Additional Information

All your information will be kept confidential according to EEO guidelines.