Identity Management Operations Support specialist
hace 7 días
Marsh McLennan is the industry leader in helping companies createdynamic solutions that make a difference in the moments that matter. We aresearching for a Identity Management Operations Support specialist
We are seeking candidates for the following position based in the MexicoCity office and be onsite 3 days a week.:
What can you expect?
We are seeking a highly motivated and detail-oriented individual to joinour team as an Identity Management Operations Support. In this role, you willbe responsible for providing operational support for our organization'sidentity management systems and processes. You will work closely withcross-functional teams to ensure the smooth operation of our identitymanagement systems and assist in resolving any issues that may arise. The idealcandidate will have a strong technical background, excellent problem-solvingskills, and a passion for delivering exceptional customer service.
We will count on you to:
· Provide day-to-day operational support for identitymanagement systems, including application onboarding, client onboarding andcertificate renewals.
· Collaborate with cross-functional teams to ensurethe accurate and timely onboarding of applications, clients and certificaterenewals.
· Assist in troubleshooting and resolving issuesrelated to identity management systems, including onboarding related issues.
· Monitor system logs and alerts to identify andaddress any potential security or operational issues.
· Stay up-to-date with industry trends and bestpractices in identity management and recommend improvements to enhance systemperformance and security.
What you need to have:
· 5 to 7 years of experience.
· Bachelor's degree in computer science, informationtechnology, or a related field.
· Proven experience in supporting identity managementsystems and processes.
· Strong knowledge of identity and access managementconcepts, including authenticationstandards and protocols.
· Familiarity with industry-standard identitymanagement tools and technologies.
· Excellent problem-solving and analytical skills,with the ability to troubleshoot and resolve complex technical issues.
· Strong attention to detail and ability to work in afast-paced, deadline-driven environment.
· Excellent communication and interpersonal skills,with the ability to effectively collaborate with cross-functional teams andprovide exceptional customer service.
· Relevant certifications, such as CISSP or CISM, arehighly desirable.
What makes you stand out
· Prior experience withADFS, Okta. RSA/Outseer
· Knowledge of SingleSign-On (SSO) Technologies (Identity Providers, Assertion Consumer Service,Entity ID, Signature Encryption, Claims/Attributes Management, etc.)
· Experience with Security Protocols SAML 2.0, WS-FED, OIDC &IdP/SP Initiated SSO
If you are interested, please send your CV in English.
Interviews will be held in English
Marsh McLennan (NYSE:MMC) is the world's leading professional services firm in the areasofrisk, strategy and people. The Company's 85,000 colleagues adviseclients in 130 countries.With annual revenue of over $20billion, Marsh McLennan helps clients navigate an increasingly dynamic andcomplex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions tocommercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clientsgrow profitably and pursue emerging opportunities.
Mercer delivers adviceand technology-driven solutions that help organizations redefine the world ofwork, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman sserves as a critical strategic, economic and brand advisor to private sectorand governmental clients. For more information, visit , orfollow us on LinkedIn and Twitter .
Marsh McLennan is committed to creating a diverse, inclusive andflexible work environment. We aim to attract and retain the best people andembrace diversity of age, background, disability, ethnic origin, family duties,gender orientation or expression, marital status, nationality, parental status,personal or social status, political affiliation, race, religion and beliefs,sex/gender, sexual orientation or expression, skin color, or any othercharacteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes theflexibility of working remotely and the collaboration, connections andprofessional development benefits of working together in the office. All MarshMcLennan colleagues are expected to be in their local based teams will identifyat least one "anchor day" per week on which their full team will be together inperson. office or working onsite with clients at least three days per week.Office-based teams will identify at least one "anchor day" per week on whichtheir full team will be together in person.
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