Desktop System Specialist

hace 2 semanas


Mexicali, Baja California, México Maxeon A tiempo completo
Your safety is our number one priority at Maxeon. All our employees must complete regular workplace safety training and comply with our mandatory safety standards.

Knowledge and Technical Skills:

Hardware Setup/configuration, troubleshooting and replacement.
Deploying build images and software's using SCCM to Laptops and Desktops.
Supporting and interacting with end users, including moves, transfers, new hires, etc.
Standalone Printer support and installation, Network Printers basic network connectivity troubleshooting.
Inventory Management including disposal and intake
Commissioning and decommissioning of assets

Troubleshooting & fixing tech issues:

Desktop
Laptop
Accessories

Mobile Device
VIP Users Onetime support
VPN Connectivity/Installations

Hardware Request (Example:
New hire/ Leaver Request/Office Movement)
Printer troubleshooting (Very mínimal support but coordinate with local facilities and Vendor)
Application and database installation / troubleshooting
Data back up and recovery
MS Teams issue and configuration
Network Equipment and Server

Teamwork, Collaboration and Influence:

Works under general supervision.
Gains trust and support of peers.
Actively participates in team and group activities.
Collaborates within process/area of responsibility.

Qualifications:

Bachelor's degree and years of related experience
Experience in T- T2 Hardware and software troubleshooting
Must be willing to work on a flexible schedule
Good English communication skills and client management skills

Your safety is our number one priority at Maxeon. All our employees must complete regular workplace safety training and comply with our mandatory safety standards.
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