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Associate Customer Service Rep
hace 3 meses
OVERVIEW:
Primary responsibilities are designing irrigation systems for customers and providing support in resolving property design or product technical issues.
PRINCIPAL RESPONSIBILITIES:
- Using CAD and other software, design irrigation systems in compliance with local, state or regional codes
- Evaluates customer design requests for irrigation requirements and design intent
- Analyzes and resolves irrigation design problems creatively, accurately and efficiently
- Creates irrigation system designs with mínimal assistance
- Performs routine general administrative tasks like reporting and recording design related information
- Data entry information in customer database. May assist in general tasks within the technical support group
- Assists with identifying areas of need and proposing appropriate solutions
- Must meet and comply with department and company policies, procedures, objectives and regulations
MINIMUM QUALIFICATIONS:
- Technical education certificate required.
- Must have experience using CAD programs; understand technical concepts.
- Able to understand written English at an intermediate level.
- Basic knowledge of MS Office tools and Adobe Acrobat.
- Works well in a team environment; customer Service oriented.
- Creatively solves problems; capable of handling various projects or tasks at the same time (multitasker).
DESIRED QUALIFICATIONS:
- BA/BS Degree in Architecture, Civil Engineering, Agronomy or similar education.
- Telephone customer service experience.
Tipo de puesto:
Tiempo completo, Por obra o tiempo determinado
Duración del contrato: 6 meses
Sueldo:
$1.00 - $2.00 al mes
Horario:
- Turno matutino
