Evc Collections Specialist
hace 1 semana
Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world.
Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.Typical duties include, but are not limited to the following:
- Ability to comprehend and communicate effectively with the customers (written & verbal)
- Successfully manage accounts receivables portfolio and collect on accounts past due
- Strategize collection activities to maximize cash receipt
- Communicate with customer to attempt to bring resolution to unpaid accounts
- Document all accounts receivable communications on the internal system for collections including coding of
- customer disputes and promise to pay
- Meet defined process targets and activity metrics
- Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities
- Helping in high-level negotiation with delinquent B2B customers by calling and sending reminders, demand
- dunning Letters, delinquent notices to overdue accounts via emails
- Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payments.
- Follow up with collection and allocation of unapplied credits or payments
- Investigate and resolve customer nonpayment, short payment and or disputes
- Provide feedback to management concerning possible problems or areas of improvement
- Make recommendations to implement improved processes through lean & Six Sigma
- Participate in team planning meetings
- Work and maintain with KPI in a monthly basis The successful candidate for this position will be one who is able to effectively communicate with all levels of the organization and one who can get the job done accurately and efficiently. The ideal candidate will be willing to assist when and where needed.
§1+ years of related Credit and Collections §Strong Soft Skills §Ability to meet deadlines with limited guidance §Excellent analytical skills and an eye for details §Strong oral and written communication skills are a must §Team player and service orientation §Time flexibility and willingness to adapt to new circumstances §Excellent problem solving and follow up skills §Excel and Microsoft Office required §Net Suite, Dynamics, SAP knowledge is a plus Schedule:
Full-time
Req: 008YBG
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