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Bilingual Medical Receptionist
hace 1 semana
- Initiating calls to customers for various purposes such as confirmations.
- Offering detailed information about products or services
- Recording detailed notes of customer interactions, including inquiries, issues, resolutions, and followup actions.
- Proactively reaching out to customers to ensure that any unresolved issues or concerns are addressed to their satisfaction.
- Following established protocols, scripts, and guidelines to ensure consistency and quality in customer interactions.
- Engaging in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques.
- Working closely with colleagues, supervisors, and other departments to coordinate efforts and deliver seamless customer service experiences.
- Safeguarding sensitive customer information and adhering to data privacy regulations and security protocols at all times.
Job Types:
Full-time, Permanent
Pay:
Up to $4,000.00 per week
Application Question(s):
- Vives en Tijuana?
Experience:
- Captura de datos: 1 year (preferred)
- Bilingual customer service: 1 year (required)
Language:
- Inglés (required)
Work Location:
In person
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