Bilingual Medical Receptionist

hace 1 semana


Tijuana, Baja California, México nice2chat A tiempo completo
Responding to incoming calls from customers to provide information, answer inquiries, and address concerns.

  • Initiating calls to customers for various purposes such as confirmations.
  • Offering detailed information about products or services
  • Recording detailed notes of customer interactions, including inquiries, issues, resolutions, and followup actions.
  • Proactively reaching out to customers to ensure that any unresolved issues or concerns are addressed to their satisfaction.
  • Following established protocols, scripts, and guidelines to ensure consistency and quality in customer interactions.
  • Engaging in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques.
  • Working closely with colleagues, supervisors, and other departments to coordinate efforts and deliver seamless customer service experiences.
  • Safeguarding sensitive customer information and adhering to data privacy regulations and security protocols at all times.

Job Types:
Full-time, Permanent

Pay:
Up to $4,000.00 per week

Application Question(s):

  • Vives en Tijuana?

Experience:

  • Captura de datos: 1 year (preferred)
  • Bilingual customer service: 1 year (required)

Language:

  • Inglés (required)

Work Location:
In person

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