Guest Experience Manager
hace 7 días
La misión fundamental del "Experience Manager" es crear experiências sensoriales, sensacionales, únicas, personalizadas e innovadoras apoyándose en cada uno de los departamentos que forman parte de las operaciones del resort y las áreas de interfaz con el cliente enfatizando siempre una genuina actitud de servicio para aportar más valor a los atributos de la marca, asegurando la calidad del producto que ofrecemos tanto a nível de imagen como de servicio.
- Crear y supervisar la arquitectura sensorial en el resort [musicalización, aromas, iluminación, personalidad y control de aspectos físicos]
- Impulsar detalles en el servicio que se presta al huésped.
- Crear y supervisar el storytelling en el resort.
- Crear, supervisar y participar activamente en los momentos "wow".
- Supervisar el Departamento de Actividades.
- Supervisar el Family Concierge.
- Supervisión del Departamento de Romance.
- Supervisión del Departamento de Yhi Spa
- Coordinación y trabajo en conjunto con el Gerente de Royal Service para asegurar la experiência global prometida como marca [personalidad del lounge, áreas exteriores y el in room experience]
- Participación en procesos de GSA tales como check lists de certificación de áreas y contacto con el huésped.
- Coordinar la atención personalizada y resolución oportuna de quejas o incidentes garantizando la entera satisfacción del huésped.
- Participar y supervisar las Actividades In house que permiten evaluar los níveles de comunicación y atención al huésped.
- Conocimiento a la perfección de la personalidad de la marca.
- Enfocar esfuerzos por generar ingresos adicionales [upsale] en el resort.
- Conocimiento total y absoluto de los servicios del hotel [instalaciones, servicios, horarios, eventos especiales y puntos de interés externos]
- Sinergia con formación y desarrollo para crear fraseología y Storytelling en el resort completo.
- Aportar ideas innovadoras en el resort a nível de nuevos productos y tendencias.
-
Guest Experience Expert
hace 1 semana
Cabo San Lucas, Baja California Sur, México Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...
-
Guest Experience Expert
hace 7 días
Cabo San Lucas, Baja California Sur, México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementNo importa cuál sea su puesto, hay una serie de cosas fundamentales que apoyan...
-
Guest Experience Expert
hace 7 días
Cabo San Lucas, Baja California Sur, México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementNo importa cuál sea su puesto, hay una serie de cosas fundamentales...
-
Guest Experience Expert
hace 7 días
Cabo San Lucas, Baja California Sur, México Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementNo importa cuál sea su puesto, hay una serie de cosas fundamentales...
-
ow: manager guest experience
hace 7 días
San José del Cabo, Baja California Sur, México Marriott Vacations Worldwide A tiempo completoAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PURPOSE:Provides follow-up and attention to the...
-
ow: manager guest experience
hace 1 semana
San José del Cabo, Baja California Sur, México Marriott Vacations Worldwide A tiempo completoAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PURPOSE:Provides follow-up and attention to the...
-
ow: manager guest experience
hace 3 semanas
San José del Cabo, Baja California Sur, México Marriott Vacations Worldwide A tiempo completoAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.PURPOSE:Provides follow-up and attention to the...
-
Experto(a) en Experiencia al Huésped
hace 3 semanas
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead,...
-
Experto(a) en Experiencia al Huésped
hace 4 semanas
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead,...
-
Experto(a) en Experiencia al Huésped
hace 3 semanas
Cabo San Lucas, Baja California Sur, México Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out....
-
Agente de Recepción
hace 2 meses
Cabo San Lucas, Baja California Sur, México Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out....
-
Experto(a) en Experiencia Al Huésped
hace 7 días
Cabo San Lucas, Baja California Sur, México Marriott International, Inc A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...
-
Experto(a) en Ambiente al Huésped
hace 2 meses
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoAdditional Information Areas PúblicasLavanderiaHabitacionesJob Number Job Category Housekeeping & LaundryLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving...
-
Experto(a) en Ambiente al Huésped
hace 3 semanas
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoAdditional Information LavanderíaAreas PúblicasHabitacionesJob Number Job Category Housekeeping & LaundryLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about...
-
Experto(a) en Ambiente al Huésped
hace 4 semanas
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoAdditional Information LavanderíaAreas PúblicasHabitacionesJob Number Job Category Housekeeping & LaundryLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about...
-
Experta(o) en Ambiente al Huésped
hace 3 semanas
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoAdditional Information HabitacionesÁreas PúblicasLavanderíaJob Number Job Category Housekeeping & LaundryLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about...
-
Experta(o) en Ambiente al Huésped
hace 2 meses
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoAdditional Information HabitacionesÁreas PúblicasLavanderíaJob Number Job Category Housekeeping & LaundryLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about...
-
Experto(a) en Ambiente al Huésped
hace 3 semanas
Cabo San Lucas, Baja California Sur, México Fairfield Inn Los Cabos A tiempo completoAdditional Information Areas PúblicasLavanderiaHabitacionesJob Number Job Category Housekeeping & LaundryLocation Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving...
-
Therapist Supervisor
hace 7 días
Cabo San Lucas, Baja California Sur, México Montage International A tiempo completoLive Your Passion. Add Your Magic.We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.PleaseClick HereSpa Supervisor SUMMARY_The purpose of the Spa Supervisor is to provide support for the spa management team in all areas of the spa...
-
Agent-Guest Services
hace 4 semanas
San José del Cabo, Baja California Sur, México Zadun, a Ritz-Carlton Reserve A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late...
