Telephonist, Operator
We are hiring a

Telephonist, Operator who will be supporting on connecting the different departments upcoming calls.

Your activities daily will be:

• Answering and connecting calls using a computerized switchboard system
• Testing lines and reporting faults
• Updating directories
• Taking and passing on messages
• Carrying out basic administration tasks
• Operates intercom equipment and / or speakers to provide information
• Follows the protocols and procedures in matters of Integral Security and confidential use of information, established by the organization
• Maintains equipment and work site in order, reporting any anomaly.
• Maintains knowledge of the information that must be provided to users, according to the objectives of their position.
• Guide internal and external users
• Perform any other related task assigned to them

Who you are

Required Skills and Competencies

• High School diploma
• Previous experience in telephonist
• Advanced English written and spoken fluency is required
• Full time availability from 8am to 5pm onsite

Preferred Skills and Competencies

• You have excellent communication skills for interaction with all levels of the organization.
• Strong customer service skills are critical for success in this position.
• Good hearing and a clear telephone voice
• A good standard of spoken and written English
• The ability to deal with difficult calls in a calm and professional manner
• An awareness of confidentiality issues
• Basic computer and keyboard skills
• Ability to withstand monotony.
• Memory capacity over numbers and words
• Telephone mechanisms knowledge

Why people choose to work with us:
At Steelcase, we put people at the center of everything we do.

We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees.

We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Who we are:

Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions
- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.

• Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. If you're interested in Steelcase, but this isn't the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise._

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