Subject Matter Expert Legal

hace 2 semanas


Victoria de Durango, Durango, México Novartis Farmacéutica A tiempo completo
Subject Matter Expert Legal & Compliance Job ID REQ
May 21, 2024
Mexico

Summary This role is part of a global specialized legal services team located in Novartis Corporate Center (NOCC) Mexico, which supports Novartis legal services needs delivering cost-effective and high quality services with a service excellence mindset.

This role provides expert contracting services and legal project management support to the Novartis enterprise.
About the RoleMajor Accountabilities

Act as a senior member of a global team supporting pharmaceutical industry contracting processes especially related to compliance and contracts for HCP Engagements such as non-disclosure agreements, Consultancy agreements, research collaboration agreements, contracts with health care professionals or healthcare organizations.

Manage internal approval processes associated with contracting services.
Initiate, manage and support key projects in legal services development and optimisation.

Ensure the completion of contracts in a timely manner using own or client templates in accordance with a pre-defined checklist / process or on an ad hoc basis.

Monitor timelines for the execution of documentation and ensure timely follow up.

Attend internal and external trainings and stay updated on legislative and regulatory developments in the life sciences sector and industry best practices.

Update training decks / playbooks to incorporate new learnings and global standards or policies.
Manage client and stakeholders escalations, enquiries and issues in real time and provide solutions.

Deliver services in line with service and operational excellence requirements including but not limited to:

Implementing and maintaining quality control, adherence to agreed timelines and technical excellence in service delivery;Identify and resolve operational issues, communicate recommendations/solutions to local or global managers/partners;Deliver regular operational reports, Monthly/Quarterly KPI reports and, as needed, business reports regarding SLA completion / Finance metrics and additional KPIs;Develop and maintain resources such as knowledge bank / playbooks to applicable legal standard for key jurisdictions / subject matters.

Key Performance Indicators

Timeliness:
Adherence to timelines or TAT (Turnaround Time) expectations / requirements

Responsiveness:
Timely handing of information/communication/e-mails, while accurately expediting urgent/confidential/important issues/matters

Client Experience:
Client Experience feedback from internal customers/stakeholdersAccuracy & Diligence: Delivery of consistent, high quality and technically excellent services for customers in global organisation

Values and Behaviors:
Maintain in accordance with Novartis standards & expectations

Innovation:
identify creative ways to improve current processes / businesses, cross-functional training and drive organisational efficiencies to deliver on annual savings targets

Work Experience
Legal or professional services background with 5+ years' experience.
Experience in life sciences professional services preferred.
Familiarity with process set-up, quality KPIs, utilizing operational tools and operational issues / management.
Strong business focus and customer centric approach.
Strong and proactive and proven ability to provide legal acumen/ judgement to enhance decision making.
Excellent precision and attention to detail.
Excellent communication, influencing and client management skills.
Excellent project management skills.
Excellent organization and workload management skills.

Language

English

Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network:
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:
Division Operations
Business Unit CTS
Location Mexico
Site INSURGENTES
Company / Legal Entity MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Job ID REQ
Subject Matter Expert Legal & Compliance#J-18808-Ljbffr

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