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Specialist in Plant
hace 1 semana
Element employees make a difference in the lives of others every day.
We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.
This takes hard work and innovation, and we need more like-minded people on our team.- Vacantes en Ciudad de Mexico, Monterrey y Guadalajara
Senior In-Plant es parte de un equipo multifuncional basado en las Instalaciones del Cliente, responsable de la resolución de cualquier requerimiento Operativo del Cliente (Conductores o Gerentes de Flotilla), proponiendo mejoras apegadas a la Política de la empresa a la cual se encuentra asignado.
- Manejo del Producto Completo desde una perspectiva de Operaciones para resolver cualquier requerimiento de los clientes (Conductores o Gerentes de Flotilla) ej. Compras, Mantenimiento, Seguros, Gestorías, Fin de Arrendamiento), Atención personalizada a usuarios VIP.
- Mantener controles y bases de datos actualizadas con la información de la Flotilla del Cliente.
- Resolución y Escalación en tiempo y forma (con el área de Operaciones y/o Comercial) de cualquier situación que comprometa la relación de negocio y trabajar en conjunto con el Fleet Partner Solution.
- Brindar Soporte en la implementación y diseño de campañas de comunicación relacionadas a la Administración de la Flotilla; mantener una comunicación efectiva con las áreas Operativas de Element.
- Generación de Órdenes de Compra, provisiones (anuales o mensuales), validación de facturas y seguimiento a pago (Contractual).
- Educación y Experiência
Ingles Fluido:
+60%
Al menos 3 años de experiência en Servicio a Clientes (Preferentemente, KAM o Puesto similar)
Experiência en Leasing (Preferentemente de Vehículos)
Conducción de vehículos ligeros
- Conocimientos y Competencias
Habilidades de Liderazgo (Formal o Informal)
Abierto al cambio con enfoque en soluciones; en ocasiones con información parcial
Toma de decisión bajo presión con análisis de riesgo
Excelente seguimiento a tareas y rápido aprendizaje
Trabajo en equipo y Cooperación
Adaptabilidad a Cultura de empresas diversas
Deseable experiência en Leasing (Preferentemente de Vehículos)
What's in it for You
- A culture of innovation, empowerment, decisionmaking, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
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