Empleos actuales relacionados con Sr. Manager, Service – Americas Operations - Mexicali, Baja California - Sonova


  • Mexicali, Baja California, México Sonova A tiempo completo

    Job SummaryWe are seeking a highly skilled Service Operations Manager to lead our Service and Repair processes in the Americas Region. This role will be responsible for driving operational cost improvement programs, developing and implementing service policies, and ensuring the highest level of quality in our service processes.Key ResponsibilitiesDevelop and...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    Service Desk Operations ManagerWe're seeking a highly skilled Service Desk Operations Manager to join our team at Cognizant. As a key member of our service delivery team, you will be responsible for leading the day-to-day activities of our service desk, ensuring that our clients receive exceptional service and support.Key Responsibilities:Develop and...

  • Operations Manager

    hace 2 semanas


    Mexicali, Baja California, México Amphenol Tcs De México, S.A. De C.V. A tiempo completo

    About Amphenol Tcs De México, S.A. De C.V.Amphenol Tcs De México, S.A. De C.V. is a leading global provider of high-speed and high-density connection systems. We solve system design challenges with integrated interconnect solutions for various markets, including networking, communications, data storage, and computer servers.Job SummaryWe are seeking an...


  • Mexicali, Baja California, México Cognizant A tiempo completo

    About the Role:We are seeking an exceptional individual to join our team as a Service Delivery Manager at Cognizant. As a key member of our operations team, you will be responsible for leading our Service Desk operations and ensuring that our clients receive the highest level of service.Key Responsibilities:Develop and implement service level agreements...

  • Operations Coordinator

    hace 2 semanas


    Mexicali, Baja California, México Fedex Lac A tiempo completo

    Job SummaryWe are seeking a highly skilled and organized Operations Coordinator to join our team at FedEx Lac. As a key member of our operations team, you will provide daily support to our Sr Manager or Manager in ground ops, ramp, and/or gateway locations.Key ResponsibilitiesProvide administrative and operational support to ensure the effective utilization...


  • Mexicali, Baja California, México Gowan Company A tiempo completo

    Job Title: North America Accounting ManagerThe Gowan Company is seeking a highly skilled Accounting Manager to oversee the day-to-day accounting operations in North America. This role is responsible for ensuring the accuracy and integrity of accounting information, maintaining compliance with accounting principles and company policies, and supporting the...


  • Mexicali, Baja California, México Buscojobs México A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Manufacturing Operations Manager to join our team at Buscojobs México. As a key member of our operations team, you will be responsible for ensuring the smooth execution of manufacturing projects and providing exceptional customer service.Key ResponsibilitiesDevelop and implement work plans and...


  • Mexicali, Baja California, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    About the Role:Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking a highly skilled Station Operations Manager to join our team. As a key member of our logistics operations, you will be responsible for overseeing the day-to-day management of our delivery station, ensuring the safe and efficient delivery of Amazon orders to our customers.Key...

  • Operations Manager

    hace 3 semanas


    Mexicali, Baja California, México Eaton A tiempo completo

    Senior Research Operations Program ManagerAt Eaton, we are seeking a highly skilled and experienced Senior Research Operations Program Manager to join our Research Operations team.About the team: Our Research Operations team is a multidisciplinary group of researchers, analysts, and specialists who work together to drive business growth and innovation.Key...


  • Mexicali, Baja California, México Gowan Company A tiempo completo

    {"title": "Accounting Manager - North America", "content": "Job SummaryWe are seeking an experienced Accounting Manager to oversee the day-to-day accounting operations in North America. The successful candidate will be responsible for ensuring the accuracy and integrity of accounting information, maintaining compliance with accounting principles and company...

  • Plant Operations Manager

    hace 2 semanas


    Mexicali, Baja California, México Android Industries A tiempo completo

    **About Android Industries**We are a company that values people, service, and results. Our goal is to provide our customers with innovative solutions and exceptional service. We strive for excellence in all aspects of our business and are committed to continuous improvement.**Job Summary:**As a Plant Operations Manager at Android Industries, you will lead...


  • Mexicali, Baja California, México Mondelēz International A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Mondelēz International. As a key member of our logistics team, you will be responsible for executing warehouse operations in a safe, efficient, and cost-effective manner.Key ResponsibilitiesReview and analyze stock inaccuracies to ensure accurate...

  • Operations Manager

    hace 2 semanas


    Mexicali, Baja California, México Wallenius Wilhelmsen Group A tiempo completo

    Job SummaryThis position will oversee the coordination of operations supervisors onsite, developing strategies to meet customer needs. Key responsibilities include:Key ResponsibilitiesCollaborate with the Operations Manager to achieve safety, quality, and productivity KPIs.Support the Operations Manager in managing new requirements from Ford Logistics and...


  • Mexicali, Baja California, México Advanced Energy Industries, Inc A tiempo completo

    **Warehouse Manager Role at Advanced Energy Industries, Inc**We are seeking a highly skilled Warehouse Manager to lead our warehouse operations at Advanced Energy Industries, Inc. The successful candidate will be responsible for managing warehouse operations, ensuring compliance with safety and EHS procedures, and driving team performance.Key...

  • Operations Manager

    hace 3 semanas


    Mexicali, Baja California, México Cartier A tiempo completo

    Job SummaryCartier is seeking a highly skilled and experienced Operations Manager to join our team at Cartier Masaryk. As a key member of our boutique team, you will be responsible for ensuring the operational excellence of our store, driving efficiency and effectiveness in all aspects of our business.Main ResponsibilitiesOperations and Business...

  • Operations Manager

    hace 3 semanas


    Mexicali, Baja California, México Wallenius Wilhelmsen Group A tiempo completo

    Job Summary:This position will oversee the coordination of all operational supervisors onsite, developing strategies to meet customer needs and drive business success.Key Responsibilities:Collaborate with the Operations Manager to achieve safety, quality, and productivity goals.Support the Operations Manager in managing new requirements from logistics and...


  • Mexicali, Baja California, México IKEA A tiempo completo

    Job OverviewWe are seeking a highly skilled Logistics Operations Manager to join our team at IKEA. As a key member of our logistics team, you will play a critical role in ensuring the smooth flow of goods throughout our supply chain.Key ResponsibilitiesCollaborate with the In-Store Logistic Manager to develop and implement logistics action plans, ensuring...


  • Mexicali, Baja California, México Garrett Advancing Motion A tiempo completo

    Job Summary: We are seeking a highly skilled Logistics Operations Manager to join our team at Garrett Advancing Motion. As a key member of our logistics team, you will be responsible for overseeing the entire supply chain process, from procurement to delivery.Key Responsibilities:Develop and implement logistics strategies to improve efficiency and reduce...


  • Mexicali, Baja California, México Heroes And Sidekicks A tiempo completo

    {"h1": "Operations Manager with Bookkeeping Experience", "p": "At Heroes And Sidekicks, we're seeking a skilled Operations Manager with bookkeeping experience to support our clients. As a key member of our team, you'll oversee daily tasks and operations, ensuring timely and accurate completion. Your leadership skills and ability to inspire and coordinate...


  • Mexicali, Baja California, México Amazon A tiempo completo

    About the RoleThe Change Operations Manager is a critical member of the Fulfillment Center's leadership team, responsible for driving continuous performance improvements and supporting key site initiatives. In this role, you will manage a team of learning and quality managers, ensuring their work is closely aligned to meet the evolving needs of internal...

Sr. Manager, Service – Americas Operations

hace 4 meses


Mexicali, Baja California, México Sonova A tiempo completo

Purpose of the Job:

This role is an operational role focused on continuous improvement, cost reduction, strategy development, process transfer and commercial policy changes for Sonova's internal Service and Repair processes.

Provide end to end functional leadership by driving Operational Cost improvement Programs for Service and repair products.

This role will be a Key Process Owner for the region involved in making Service related decisions tied to Cost, Process Improvement, process Transfer.

This role is located in Mexicali, Mexico but carries responsibility for the Americas Region across 4 sites. International travel to other sites will be required under this role.

Key Tasks & Responsibilities:

  • End to End Service Responsibilities:
  • Responsible for driving service best practice across the region (North and South America), encompassing operations, commercial and finances processes with operations being the initial focus.
  • Develops and holds overarching governance for service policy development and deployment for the region.
Service product management and driving implementation in operations-Service Continuous Improvement:

  • Applies continuous improvement tools and methodologies to drive cost and efficiency related to service and operations (materials, labor, freight and other overhead)
  • Drive the setup and validation of end to end service processes being deployed in the region.
  • Leads quality improvements in service process and in complaint management in conjunction with the quality team
  • Engineering & Validation:
  • Leads Service Layout Changes by working with site Engineers and Streamlining the process
Reviews and supports Validation of Service processes and Changes in the region-Project Management:

  • Develop end to end plans and manage execution of projects including clear objectives, progress, influencing team members, communication and stakeholder reviews
  • Work with Site Engineers and Manufacturing Personnel in deployment of Service initiatives
  • Bachelor Degree 8+ years of experience in an operations or continuous improvement role or in a role where they have held responsibility for P&L improvement by driving continuous improvement initiatives cross functionally
  • Experience in driving initiatives between operations and commercial (sales and marketing function)
  • Extensive knowledge and application of project management tools, processes, and best practices
  • Strong understanding of finance and how a P&L is structured
  • Ability to extract and articulate key insights from large data sets to make project decisions and evaluate performance
  • Successful track record of managing crossfunctional collaborationDemonstrated understanding of organizational relationships, dependencies, escalation paths and appropriate communication
  • Established ability to positively motivate and influence others to build a strong teamAble to communicate complex topics to customers and stakeholders both verbally and in writingPersonal Competencies:Skilled influencer who can impact across all levels and functions of the organization and motivate othersHigh energy and the ability to work with minimal supervisionContinuous Improvement mindsetLeadership Competencies:Strong capability to lead cross functionally and influenceCollaborative, goal oriented

Transformation mindset-Professional Competencies:
Ability to manage multiple projectsExcellent mathematical and analytical skills- Availability for traveling: 30-40%Desirable:
  • Green or Black Belt (Lean 6 Sigma)
  • Proficiency in ERP tools
  • MBA
#J-18808-Ljbffr