SalesForce Senior Associate Consultant
hace 7 días
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
MANDATORY SKILLS / REQUIREMENTS
- Bachelor's degree in computer science or related field with 4+ years related experience in Salesforce platform/Service Cloud implementations
- Experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services.
- Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations.
- Writing Apex Classes, Visual Force Pages, Apex Triggers, Controllers, JQueries to implement complex business requirements.
- Have experience in the Salesforce domain and have deep understanding of the Salesforce sales Cloud& communities' solutions.
- Should be Salesforce Certified
Roles and Responsibilities:
- Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.
- Proactively monitor services to identify issues.
- Maintains updated system documentation and Salesforce policies/procedures.
- Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
- Perform tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations.
- Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls.
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