Collections Lead

hace 1 semana


Guadalajara, Jalisco, México Julius Montz GmbH A tiempo completo

Description

What You Will Do in Your Role

  • Motivate, coach and develop employees to ensure individual and team performance expectations are met.
  • Support and supervise the daily activities of collectors assigned to your group.
  • Manage daytoday collector work processes and results to established service levels.
  • Monitor floor activity and outbound/inbound calls to assist customers and internal clients.
  • Support and partner with deductions management team to ensure issues/problems are resolved in a timely manner.
  • Act as primary point of escalation for customers and partners' communication when needed.
  • Approve documentation and training materials.
  • Understand of Standard Operating Procedures and the OTC EndtoEnd process.
  • Monitor trends and activity of portfolio.
  • Work collaboratively with other departments and functional teams to coordinate effective solutions, communicate effectively across teams, functions, and departments.

The Experience You Will Bring

  • Related Field experience in Finance, Accounting or Business.
  • Experience in B2B collection process.
  • 2 years Managing and developing people experience.
  • English written and verbal communication.

What Will Put You Ahead

  • Bachelor's degree in Finance, Accounting or Business or related field experience.
  • Experience with S4 HANA and/or GETPAID.
  • Experience with Salesforce.
  • Portuguese language capability.

Skills and Abilities

  • Strong ability to research, identify and determine validity of customer claims.
  • Must be action oriented and possess excellent time management and organizational skills.
  • Ability to analyze large data sets in spreadsheets and utilize Excel analysis tools including pivot tables, vlookup, and ifthen logic.

JOB DETAILS:

Location

Guadalajara, Jalisco

Company

Koch Industries

Career Field

Accounting & Finance

Job Number

118289

  • Guadalajara, Jalisco, México Brillio A tiempo completo

    Senior Software Developer Lead:About Brillio:Why Brillio?Because we are _growing fast Really fast_, and we need talented people who want to have a profound impact on our customers.What Does success mean in this role?Hands on 5+ years of experience in JavaShould be good in coding, able to handle collections based on data structure and algorithmsHave knowledge...

  • PL SQL Lead

    hace 1 mes


    Guadalajara, Jalisco, México The Brick Soluciones A tiempo completo

    Buscamos PL SQL Lead para trabajar en modalidad Híbrida en una importante empresa transnacional de tecnología ubicada en la ciudad de Guadalajara Jalisco.OFRECEMOSSueldo de $60,000 a $80,000 pesos mensuales brutos, Negociables Esquema de bonos por objetivosPrestaciones de LeyEsquema de trabajo; Híbrido (2 días de Home Office a la semana)Zona de trabajo:...

  • PL SQL Lead

    hace 4 semanas


    Guadalajara, Jalisco, México The Brick Soluciones A tiempo completo

    Buscamos PL SQL Lead para trabajar en modalidad Híbrida en una importante empresa transnacional de tecnología ubicada en la ciudad de Guadalajara Jalisco.OFRECEMOSSueldo de $60,000 a $80,000 pesos mensuales brutos, Negociables Esquema de bonos por objetivosPrestaciones de LeyEsquema de trabajo; Híbrido (2 días de Home Office a la semana)Zona de trabajo:...


  • Guadalajara, Jalisco, México HireRight A tiempo completo

    About HireRight:Overview:Place of work:CDMXResponsibilities: Hire, train, and manage a team of 13 people based in Poland & Mexico Knowledge of Order to Cash Process Responsible for KPI Reporting Assist with PWC Audit Host meetings with business stakeholders internally & externally Ability to lead, manage and implement new systems and integrations Ability to...


  • Guadalajara, Jalisco, México Hireright A tiempo completo

    About HireRightHireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the...


  • Guadalajara, Jalisco, México Oracle A tiempo completo

    Job description Design, develop, test, and implement features and code using Oracle Application Express (APEX) Required demonstrated ability working with Oracle Apex and Oracle Database products. Writing SQL queries Views Materialized views PL/SQL procedures functions packages triggers cursors collections Ref cursor variables System reference cursor Dynamic...


  • Guadalajara, Jalisco, México Wexpand A tiempo completo

    In WexpandYou can work for one of the biggest Candy Bars in the USA, Where its mission is to merge fashion, art, and pop culture with candy to ignite the creative spirit and inner child in everyone that visits. This innovative concept has changed the way the world experiences candy today, and now is looking for you This position will be responsible for the...

  • Product Manager

    hace 1 semana


    Guadalajara, Jalisco, México Paystand A tiempo completo

    Paystand is a dynamic and rapidly growing company with roots in the serene Santa Cruz mountains and a footprint extending to vibrant tech hubs like Guadalajara, Salt Lake City, South San Francisco, and Minneapolis. Recognized three years in a row on the Inc. 5000 list of fastest-growing companies and bolstered by the recent acquisition of Yaydoo, Paystand is...


  • Guadalajara, Jalisco, México Louis Vuitton A tiempo completo

    POSTEAs a Visual Merchandising Leader, you will be an ambassador of the Brand and ensure the consistency, quality and sophistication of the visual merchandising implementation on all product categories. You will support the business strategy and contribute to enhancing the Client experience in store. Windows - Coordinate with the corporate office and local...

  • Senior Software Engineer

    hace 1 semana


    Guadalajara, Jalisco, México Grid Dynamics A tiempo completo

    Join the development team working to deliver leading-edge online capabilities to support one of the top US retailers. We are developing high-availability, high-performance e-commerce search solutions designed using Solr/Lucene enterprise search platform.We are looking for a Senior Engineer, who could lead the team as well.Responsibilities: Work using Agile...


  • Guadalajara, Jalisco, México Groupe Kering A tiempo completo

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.In 1999, the...


  • Guadalajara, Jalisco, México FreshBooks A tiempo completo

    About FreshBooks:FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. Facturama...

  • GUCCI Team Manager

    hace 1 semana


    Guadalajara, Jalisco, México Gucci A tiempo completo

    SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Store Management:Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between...

  • GUCCI Team Manager

    hace 1 mes


    Guadalajara, Jalisco, México Gucci A tiempo completo

    SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Store Management:Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between...

  • Operations Manager

    hace 1 semana


    Guadalajara, Jalisco, México CWL Mexico S DE RL DE CV A tiempo completo

    Essential Job Functions Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards. Maximize profitability through superior client service, effective and prompt communications and followup on all pending matters with the client. Plan and monitor daily staffing schedules and...

  • Gucci Team Manager

    hace 1 semana


    Guadalajara, Jalisco, México Kering Sa A tiempo completo

    GUCCI Team Manager - Guadalajara page is loaded GUCCI Team Manager - Guadalajara Apply locations GUADALAJARA time type Full time posted on Posted 2 Days Ago job requisition id R133851 Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all...

  • Gucci Team Manager

    hace 1 semana


    Guadalajara, Jalisco, México Kering Sa A tiempo completo

    GUCCI Team Manager - Guadalajara page is loaded GUCCI Team Manager - Guadalajara Apply locations GUADALAJARA time type Full time posted on Posted 2 Days Ago job requisition id R133851 SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all...

  • GUCCI Team Manager

    hace 1 semana


    Guadalajara, Jalisco, México Kering SA A tiempo completo

    GUCCI Team Manager - Guadalajara page is loaded GUCCI Team Manager - Guadalajara Apply locations GUADALAJARA time type Full time posted on Posted 2 Days Ago job requisition id R133851 Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes...

  • Customer Care Specialist

    hace 1 semana


    Guadalajara, Jalisco, México Nextiva A tiempo completo

    It's about more than the right fit. We're looking for the right connection._Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service, our products and services, and most importantly, each...

  • Customer Care Specialist

    hace 1 semana


    Guadalajara, Jalisco, México Nextiva A tiempo completo

    It's about more than the right fit. We're looking for the right connection.:Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service, our products and services, and most importantly, each...