Field Service Representative

hace 2 semanas

Coatzacoalcos, Veracruz-Llave, México Flowserve Corporation A tiempo completo

The security of your personal data is extremely important to Flowserve, that's why our recruiters will only contact you from an "" email address – and never from a personal email account.

Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent.
job title, keywords
city, state, country

ID:
R-10314

Job Category:

Operations Job Type:

Full timeIf a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve.

As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions.

Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety.

Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.

Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone.

With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence.

We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.

You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success.

Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions.

You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities & Requirements:
Order processing and acceptance
Prepare cost estimates minus discounts according to specifications
Schedule orders
Prepare quotations for standard products according to predefined lists
Read and evaluate customer specifications and customer requirement documents
Compile technical and commercial offer documents
Build and maintain strong customer relationships
Process customer complaints
Find, develop and implement technical solutions for special problems
Coordinate with internal and external customers effectively
Establish safe and proper work area and follow all safety requirements
Perform in-house and on-site repairs and service activities
Provide technical support and training as needed
Other duties as assigned

Preferred Experience / Skills:
Strong verbal and written communication skills
Organized and efficient
Proficient in Microsoft Office, including Word
SAP knowledge in SD;MM;PP
Able to work well with a team
Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus
Experience serving customers in oil & gas, power, chemical, water and other general industries
Ability to reprioritize daily while still producing deliverables
Willingness to travel as needed to customer sites
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.

Join a company whose people are committed to building a more sustainable future to make the world better for everyone.

With 16,000+ employees in 50+ countries, we combine our global reach with local presence.

Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.

We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

We invite you to put your talents and career in motion at Flowserve.
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