People Operations Director

hace 2 semanas

Ciudad de México, Ciudad de México Stori Card - MX A tiempo completo

About Stori


Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers.

Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia.

We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date.

We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico's Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.


Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia.

The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build.

Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.


The Role:

this position will be responsible for overseeing the Human Resources Business Partner (HRBP) function, Facilities management, and ensuring an exceptional employee experience.

The key objective is to develop and execute HR strategies, drive operational excellence, and create a positive work environment that attracts, develops, and retains top talent.


Main responsibilities

  • Oversee the HRBP function, ensuring effective delivery of HR programs and services across the organization.
  • Drive employee engagement and satisfaction initiatives, fostering a positive and inclusive work culture.
  • Collaborate with the Facilities team to ensure a safe, comfortable, and productive work environment for all employees.
  • Develop and implement HR policies, procedures, and programs to ensure compliance with local labor laws and regulations.
  • Partner with the executive team to identify and address organizational development needs, including succession planning, talent management, and performance optimization.
  • Oversee the employee experience initiatives, ensuring a seamless and positive journey throughout the employee lifecycle.
  • Drive continuous improvement in HR processes and systems, leveraging technology and data to optimize efficiency and effectiveness.
  • Provide guidance and support to managers and employees on HRrelated matters, including employee relations, performance management, and career development.
  • Manage relationships with external HR vendors, such as maintenance providers, food and snacks purchases, among others.
  • Stay up to date with industry trends, best practices, and legal requirements to ensure the company's HR practices remain compliant and competitive.

What we are looking for:

  • Experience
  • Proven track record (minimum 6 years) in human resources, preferably in the fintech or technology industry, with exposure to international team practices.
  • Indepth knowledge of Mexican labor laws, regulations, and compliance requirements.
  • Proven experience as an HR leader, with interaction with senior management.
  • Excellent analytical skills to assess HR metrics and drive databased decisionmaking.
  • Experience
building learning programs from 0 to 10 and from 10 to 100.

  • Skills and attitudes
  • Strong leadership skills with the ability to inspire and motivate a diverse workforce.
  • Excellent interpersonal and communication skills to effectively interact with employees at all levels of the organization.
  • Strategic mindset with the ability to think creatively and develop innovative HR solutions.
  • Proactive and resultsoriented approach to drive HR initiatives and achieve business objectives.
  • Exceptional problemsolving and decisionmaking abilities to handle complex HR issues.
  • Strong ethical standards with a commitment to maintaining confidentiality and integrity.
  • Adaptability and flexibility to thrive in a fastpaced and dynamic environment.
  • Problem Solving: Strong problemsolving and decisionmaking skills to overcome challenges in attracting and hiring top talent. Ability to think creatively and proactively address company obstacles.
  • Results Orientation: A resultsdriven mindset with a focus on achieving targets, meeting deadlines, and delivering highquality results to support the company's growth and expansion plans.
  • Required language
    :Spanish & Advanced English

What we offer

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