Servicenow Fsm Implementer

hace 2 semanas


Ciudad de México, Ciudad de México Unisys A tiempo completo

We Believe in Better
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.


Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

Learn more about Unisys and our key solution offerings:Unisys, Stealth, CloudForte, InteliServe

What success looks like in this role:

Summary:

Business Development:

  • Recognized within project teams as an expert in technology/SME disciplines and supports implementation decisions.
  • Supports the development of solutions and estimates that are correct, viable, and accurate for technology projects.
  • Supports the development of designs of proposed solutions by leveraging current industry, technical knowledge and/or enterprise IT knowledge to identify and integrate components, products, and tools in support of new business development.

Service Delivery:

  • Demonstrates indepth knowledge and leadership in at least one IT disciplines to include knowledge of industry standard, trends, and products. Applies this this knowledge to support the design/delivery of innovative solutions that meet customer requirements.
  • Interfaces and communicates with midlevel client leadership that may include technical presentations, in their area of expertise.
  • Demonstrates proficiency and leadership in solution architecture, design, development, test, configuration, deployment, and maintenance as it relates to their area of expertise (e.g., software, infrastructure, training).
  • Reviews solution artifacts and plans.
  • Contributes to the successful delivery of solutions as it relates to their area of expertise.
  • Takes responsibility for the integrity and delivery of the larger solution or major infrastructure solution area as designated in the project plan.
  • Keep abreast of information technology and applied research trends and developments and incorporate them into assignments where appropriate.

People Management:

  • May provide formal management of a team of technologists, manage performance feedback, and provide training and professional development opportunities to help individuals reach their full potential.
  • May leads teams by assigning and reviewing tasks.
  • Serves as the technology mentor for practitioners within and across project teams.
  • May monitor the performance of internal and external service providers and/or subcontractors in order to ensure the awareness or requirements and adherence to project quality.

You will be successful in this role if you have:
Bachelor's degree and a minimum of 8 years' experience in one or more technical disciplines, or equivalent experience.

Prior work experience should include:

  • Supporting new business development.
  • Exposure to clients within at least two industries and domains.
  • Interaction and influence with midlevel client leadership.
  • Relative contributions to multidisciplined project teams to design, develop, deliver, and maintain technical solutions that meet client requirements.
  • Knowledge and proficiency in solution implementation techniques within their area of expertise.
  • Experience in at least two project related roles (i.e. implementer, integrator, test analyst, system administrator, tool specialist, support engineer, team leader or architect).
  • Industry certifications in their area of expertise.
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