Customer Svc Intmd Analyst
hace 1 semana
The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Responsibilities:
Qualifications:
2-5 years of customer experience Relevant experience (business/financial environment) preferred Demonstrated project management and organizational skills to prioritize multiple tasks Proven self-reliance and accountability and ability to manage risk Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders Proven investigative and analytical skills Consistently deliver high-quality customer service with focus on building client relationships and achieving quality resultsEducation:
Bachelor's degree/University degree or equivalent experienceIngles escrito y hablado, facilidad de palabra, experiencia en trato a cliente con niveles ejecutivos de empresas, experiencia en servicio a cliente, habilidad para gestionar y solucionar problemáticas, proactividad, desinhibido, proyecte confianza, buena dicción escrita y hablada.
Job Family Group:
Customer Service
Job Family:
Institutional Customer Service
Time Type:
Full time
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Customer Svc Intmd Analyst
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Ciudad de México, Ciudad de México CitiGroup A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities:Manage a portfolio of high-profile...
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Customer Svc Intmd Analyst
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Ciudad de México, Ciudad de México CitiGroup A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities:Manage a portfolio of high-profile...
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