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Relationship Management
hace 3 meses
Job description
Please note this job advertisement is only available in Spanish. To view the job, select 'Español - ES' from the language selector in the page menu.
Objetivo del puesto:
El Ejecutivo de cuenta de Business Banking Senior es el responsable de conocer a todos los clientes de su portafolio promoviendo un modelo de relación a través de una oferta valor para empresas domesticas e internacionales con un servicio personalizado y diferenciado que le permitirá entender y satisfacer las necesidades de los clientes de una manera integral a lo largo del tiempo.
Así mismo, es responsable de alcanzar los presupuestos establecidos para su portafolio con los clientes actuales y atracción de nuevos, deberá administrar su cartera así como gestionarla, acrecentar y rentabilizarla con la finalidad de posicionar a HSBC Banca de Empresas como "El Banco Experto en Comercio y Negocios Internacionales" Los clientes a los que dará atención son los que presentan ventas anuales de 40 Millones de pesos a 400 Millones de pesos (en su mayoría). Estas empresas son medianas y pueden ser nacionales o internacionales (mix) con necesidades más sofisticadas de Servicios Financieros.
Deberá mantener actualizada y completa todos los documentos y expedientes de los clientes acorde a las políticas del Banco, así como mantener al día los documentos relevantes ante las regulaciones locales y las de Grupo, como es caso del KYC (Know your Customer), Business Review (Identificación del potencial de la empresa), Alertas CAMP, Reporte de Vista, etc.
Administrar la cartera de crédito.
Promoción de los productos de HSBC Banca de empresas:
Crédito: Capital de Trabajo, Maquinaria, Equipo e Instalaciones, Agropecuario
Factoraje. Mayor enfoque al crédito tradicional que al paramétrico.
Tesorería: Cuenta de cheques (moneda nacional) Inversiones y Fondos, Banca por Internet, órdenes de pago, Cobranza Electrónica.
Seguros: Crédito, bienes inmuebles y protección para dueños y empleados.
Internacional: Cuenta de cheques (usd), Cambio de divisas (NetFX), forwards, factoraje, Trade, banca electrónica (HSBCnet)
Nómina
Gestión de su cartera de clientes, desarrollando las relaciones para asegurar que sean integrales y rentables.
Realizar las gestiones necesarias el trámite de productos y servicios instruyendo, en su caso, al asesor con el que cuente procurando que dicho trámite se realice en los tiempos de garantía establecidos.
Se encarga y se responsabiliza de la elaboración de los estudios de crédito utilizando su experiencia y conocimiento del cliente y el sector al que pertenece para responder de manera oportuna a las solicitudes planteadas por el cliente, ya sea Crédito Tradicional o Crédito Paramétrico.
Asegurar que las operaciones, políticas y procedimientos de operación cumplan con los objetivos y requerimientos del Banco, tanto a corto como a largo plazo.
Leer, entender y aplicar los principales manuales del banco: FIM, GSM, Código de conducta, manual de crédito, etc.
