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You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsibilities:

• Responsible for coordinating a diverse team of risk professional mainly focused on change management activities and innovation projects that will drive the company success and robustness in a dynamic change environment.
• Responsible for leading the New Products program for LAC Region
• Lead the Third-Party management team in the LAC region (Consumer and Commercial products) and some products issued in the US.
• Define the strategy for the change management process in the region and prepare the legal entities to deliver on future risks (Climate, InfoSec, etc)
• Define the Risk assessment methodology for the region in alignment with the central teams.
• Manage the Risk Committee governance for the LAC legal entities.
• Work with support areas (Business, Compliance, Legal, etc) to deliver over the Operational risk program.
• Carry out risk mitigation workshops with the marketing team to ensure proper fulfillment and controls over marketing activities and new product or capabilities in the pipeline.
• Be a liaison between local business and central team for the program delivery and implementation.
• Coordinate the generation of the required reports and metrics for senior management.

Minimum Qualifications

• Degree in business administration, marketing, engineering or similar
• Prior experience in risk management (ideally in Operational Risk in a banking institution) or business management
• Experience in process design and risk assessment
• Autonomy to take decisions and the ability to seek support when in doubt
• Capacity to define a vision for their team and drive the team members to it
• Good communication skills both in Spanish and English
• The ability to successfully influence people outside of his/her area, including higher ranking individuals
• The ability to build long lasting relationships with other areas thru trust and consistency.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financialwellbeing and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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