US Customer Master Data Steward

hace 7 días


Guadalajara, Jalisco, México Elanco A tiempo completo

Responsibilities:

  • Managing the Elanco AH Customer Master files for veterinarians, clinics, agents, distributors, and other customers within the global Master Data Management system and SAP.
  • Ensuring timely and accurate updates of the customer master database to facilitate smooth business transactions.
  • Being a key point of contact for Agents to maintain accurate customer records and compliance.
  • Requesting and managing Animal Health Numbers (AHN) for all accounts in the Elanco AH Customer Master Database.
  • Collaborating with various departments and vendors to address customer master, pricing, and order issues.
  • Following all SOPs and guidelines for SAP and the MDRS.
  • Handling Data Change Requests (DCRs) and validating customer classifications for data accuracy.
  • Engaging with internal and external stakeholders to ensure smooth operations.

What You Need to Succeed (minimum qualifications):

  • High school diploma with a minimum of four years of business experience; Bachelor's degree is a plus.
  • Strong problem-solving skills, attention to detail, and accuracy.
  • Experience in data entry and effective communication skills.

What will give you a competitive edge (preferred qualifications):

  • Ability to work independently with good judgment.

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