Customer Service Analyst

hace 7 días

Guanajuato, Guanajuato, México Lear Corporation A tiempo completo

Drive Your Career

Lear Corporation is the leading Tier 1 automotive supplier serving all the world's major automotive manufacturers with our world-class automotive seating and automotive electrical products. Our products are developed and produced by a diverse, talented team of more than 165,000 people. With operations in 39 countries, Lear operates in every major automotive manufacturing region in the world. For our globally positioned and successful teams, we are looking for dedicated talents with zest for action and enthusiasm. If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.

Job Title:
Customer Service Analyst

Job Location:
Léon (Guanajuato, MEX.). Presential


We are in position to offer a great job opportunity to work as
Customer Service Analyst, based in
Léon Plant (Guanajuato, MEX).



YOUR TASKS WILL BE

  • Reception and analysis of customer releases.
  • Weekly reconciliation of accruals with client.
  • Notify Management and the Master Scheduler of significant variations in demand.
  • Review inventories in (DOH Report) a daily basis for sets and hides (BPCS).
  • Active participation in APQP meetings (Engineering changes and/or launches).
  • Notify Management, Program Manager and Master Scheduler of the receipt of BOLN (Build Out Letter Notifications).
  • Monthly monitoring of claims.
  • Weekly monitoring of department indicators (OTCS, Slow Move, PTA's, DOH, ADH, Sales, WIP, etc.)
  • Register part numbers in the system of engineering changes and/or releases, generation of labels.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED

  • Bachelor's degree in Industrial Engineering, Business Administration, or related field.
  • Minimum 2 years of experience in Customer Service.
  • Experience in planning, programming, and data analysis.
  • Experience in Automotive Industry.
  • Ability to make decisions and solve problems.
  • Ability to negotiate.
  • Strong Excel skills.
  • Experience in dealing with clients.
  • Advanced English level.
If you are interested, please send us your CV in English.

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