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Cbsm - Conversational Ai Engineer
hace 1 semana
Conversational AI - Engineer
Overall Experience: 8 to 10+ Years
- Hands on experience in any of the leading conversation AI platforms/tools like
- RASA, Amelia, , Amazon Lex, Google DialogFlow etc.
- 3+ years of experience building endtoend NLU, NLP or conversational AI systems in a production environment
- Knowledge of conversational design, flow, and natural language generation
- Experience in automation of Custom contact centers using Conversational AI implementation is an added advantage.
- Hands on experience on micro services, RESTful API, Web Socket, JSON, XML, SQL, NoSQL, Web API
- Development experience using modern programming languages (e.g. JavaScript, Java, Python)
- Mobile development experience (iOS, Android) is a plus.
- Willingness to explore and learn new technology/tool is desired.
- Experience working in Agile methodology
- Excellent written and oral communication skills to collaborate with various stakeholders to understand the existing bot framework, architecture, design principles and implement it to meet business needs.
Responsibilities:
- Design and build datadriven conversation models with emphasis on realism and natural flow
- Analyze and evaluate the quality of a humanBOT conversation and suggest ways to improve it
- Efficiently conduct experiments to validate conversational AI algorithms with respect to product goals
- Collect and curate training data, train models, and optimize them for deployment
- Be a champion of engineering excellence and propose systematic changes to achieve it
Conversational AI platform - Hands on exp in any (MS Bot framework, Dialog Flow, Amelia, , etc)
Development skill - Type script, Java script, C#, Azure cloud and services, CI/CD, SQL DB and NoSql DB, Restful API integration, Oauth2.
0, basic knowledge on AI/MLConversational AI - Conversational design, Multi-Channel, Multi lingual, NLU, NLG, Voice Bot, live agent transfer, Knowledge of customer care center
Process, Scalability & Re-usability - Software development process & design principles, quick learner to develop POCs, R&D in new areas
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