Customer Service Analyst
hace 6 días
Education :
EQUIVALENTEXPERIENCE
At Elanco (
NYSE:
ELAN) - it all starts with animals
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco Healthy Purpose - to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better - join our team today
Description
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Communicating with customers through various channels.
- Communicating and coordinating with colleagues as necessary.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Bachelor's degree (Business Administration, Accounting, Finance, Marketing, etc.).
- Experience in Customer Service or similar positions (35 years).
- Experience with ERP (SAP S/4HANA is preferred).
- English (Advanced).
- Ability to handle stressful situations.
-
Customer Service Analyst
hace 6 días
Zapopan, Jalisco, México Oracle A tiempo completoPosition Scope: Responds to all incoming calls, from both external and internal customers Translates Service Requests (SRs) within language scope Monitors work queues for exceptions, new SRs and transfers Report to a regional Global Customer HUB manager Works with GRID engineers, managers and other internal resources to facilitate the resolution of customer...
-
Customer Service Analyst
hace 7 días
Zapopan, Jalisco, México Elanco A tiempo completoEducation :EQUIVALENTEXPERIENCEAt Elanco (NYSE:ELAN) - it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco...
-
Customer Service Analyst
hace 7 días
Zapopan, Jalisco, México Elanco A tiempo completoEducation :EQUIVALENTEXPERIENCEAt Elanco (NYSE:ELAN) - it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco...
-
Customer Service
hace 6 días
Zapopan, Jalisco, México J&W CONSULTORES A tiempo completoVacante para la empresa J&W CONSULTORES en LOS PERIODISTAS - Zapopan, Jalisco:Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda deCustomer service-Inglés 70%.$21.000 mensual nominal.$2.100 bono de asistencia.$2.100 bono de puntualidad.$2.000 vales de...
-
Customer Service
hace 7 días
Zapopan, Jalisco, México Two Bits A tiempo completoCustomer ServiceJob Summary:As a Customer Service Representative, you will be responsible for providing excellent services to customers by responding to their inquiries, resolving their issues, and providing them with assistance in accessing necessary services. You will be the first point of contact for customers and will create a positive image of several...
-
Customer Service Analyst
hace 7 días
Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Customer Service Analyst
hace 6 días
Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Customer Service Analyst
hace 6 días
Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Customer Service Specialist
hace 7 días
Zapopan, Jalisco, México Trabaja en Intugo A tiempo completoWe are hiring Customer Service specialistRequires:TWO YEARS' EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD EXCELLENT CUSTOMER SERVICE SKILLS ADVANCED ENGLISH PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.) HIGH SCHOOL DIPLOMA OR EQUIVALENTActivities: MONITOR DAILY GPS REPORTS REPORT OUT AS REQUIRED BY THE DEPARTMENT IDENTIFYING ACCOUNTS THAT REQUIRE...
-
Bilingual Customer Service
hace 7 días
Zapopan, Jalisco, México J&W CONSULTORES A tiempo completoVacante para la empresa J&W CONSULTORES en los periodistas - Zapopan, Jalisco:Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda deCustomer service-Inglés 70%.$21.000 mensual nominal.$2.100 bono de asistencia.$2.100 bono de puntualidad.$2.000 vales de...
-
Customer Service Analyst
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...
-
Customer Service Analyst
hace 7 días
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...
-
Customer Service Analyst
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...
-
Customer Service
hace 6 días
Zapopan, Jalisco, México Ith Icoserve A tiempo completoChange the future with us We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work.Join us and let us focus together on what's truly important: making lives better with...
-
Customer Service Agent
hace 7 días
Zapopan, Jalisco, México Intugo A tiempo completoWe are hiring Customer service Agent On site*Requirements: PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. ADVANCE ENGLISH LEVELActivities: RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES MAKE MULTIPLE FOLLOW-UP CALLS...
-
Customer Service
hace 7 días
Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completoChange the future with us We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better...
-
Bilingual Customer Service Representative
hace 3 semanas
Zapopan, Jalisco, México CS Enterprises at ConnectNet A tiempo completoEsta vacante viene de la bolsa de empleo Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, JaliscoBilingual Customer Service Agent - No Prior Experience RequiredJob Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
-
Bilingual Customer Service Representative
hace 3 semanas
Zapopan, Jalisco, México CS Enterprises at ConnectNet A tiempo completoEsta vacante viene de la bolsa de empleo Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, JaliscoBilingual Customer Service Agent - No Prior Experience RequiredJob Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
-
Customer Service Analyst
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Customer Service- Ingles Intermedio
hace 7 días
Zapopan, Jalisco, México J&W CONSULTORES A tiempo completoVacante para la empresa J&W CONSULTORES en los periodistas - Zapopan, Jalisco:Customer service:Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda deCustomer service-Inglés 70%.$21.000 mensual nominal.$2.100 bono de asistencia.$2.100 bono de...