Network Reliability Engineering

hace 7 días

Guadalajara, Jalisco, México AstraZeneca A tiempo completo

Network Engineer for a world leading Pharmaceutical company which operates in over 100 countries and is head quartered in the United Kingdom. The candidate is expected to work as a network engineer for a large Network support and maintenance function, spanning several continents.

The candidate should possess broad functional knowledge in his/her domain and technical knowledge in relevant network operations. The candidate should have proven expertise in working within a team for Network operational support and remediation activities.

The Network Engineer will be responsible for the Network monitoring/troubleshooting/break fix incidents/changes primarily on Cisco Technologies with additional Load balancer, Firewall, Proxy and Wireless services.

Key Responsibilities:

As a network engineer, will be accountable for meeting the delivery targets set by management

Responsible for ensuring that delivery is within and better than prescribed SLA levels and help establish processes for continuous service improvement.

Support, maintain & improve user experience in network connectivity

Provide accurate, timely diagnosis & rectification of user's network faults

Monitor Network events through the world class monitoring tools and acknowledge/fix the alert incidents

Resolve or escalate incidents/problems/SR per established procedures

Responsible for tracking and progress-chasing of incidents to conclusion & in-line with SLA and quality standards

Work within an ITIL environment for Change and Incident management.

Working on incidents raised by alerts/service desk/end user. Working on service fulfillment request through service catalogue,

Handling incidents/Service requests related to LAN/WAN/Wireless/Firewall/Load balancer/Proxy from around the globe

Work along with onsite network engineers/ISP to perform any Layer 1/2 troubleshooting

Prepare network report for the daily/weekly/monthly management meeting

Raising expedite change for incident break fix and implementing the changes after necessary approvals.

Mandatory Skills

A minimum of a bachelor's Degree is required, MS or MBA preferred.

1 -3-years' experience performing various tasks in Network Operations, Troubleshooting

1-3- years' experience in configuring/administrating Cisco routers, Switches (Cisco/Ruckus), Firewall (ASA/Checkpoint),Netscaler Load balancer, Zscaler Cloud based proxy

Skills -LAN/Switching:Cisco Catalyst series switches. Cisco VSS technology, Nexus switches.

Routing:Policy based routing, Intelligent WAN (iWAN) technology, Handling Cisco ISR/ASR routers, knowledge in dynamic routing protocols such as BGP, EIGRP/OSPF.

Cisco ACI administration and Troubleshooting

Security: Good knowledge in ASA, Checkpoint firewalls, Cisco ZBF,Zscaler

Load balancer: Knowledge on Netscaler/F5 loadbalancer.

Tools: Experience in any of one troubleshooting tools like Netbrain or any other equivalent tool. Experience on any of one NMS tools like Solarwinds, EMC SMARTS etc. Experience on any of one Log analysis tools like Splunk, Kiwi or other equivalent

Ready to work in rotational shift supporting over the weekends (America shifts)

Excellent communication skills, both written and verbal with excellent presentation skills.

Preferred Skills

·Preferred candidate with strong routing knowledge/Firewall devices from ISP environment.

·Working experience in scripting language like Python, Perl, TCL or any other language will be an added advantage

·Understanding of Network Automation & Low code Automation platform such as Itential is an advantage

·Good knowledge of Incident Management/Change management/Problem Management processes.

·Experience working in globally distributed team

·Knowledge in ticketing system like Remedy, SNOW

·CCNA(R/S or Security) certification required. CCNP/CCSA/CCSE and ITIL certifications are added advantage

·Able to grasp and understand new technological trends / concepts

·Must possess good problem solving and communication skills

·Must excel working in team environment

Educational Requirements

Bachelor or master's degree in computer science or life science related discipline with

*Expectation of working in the office 3 days a week statement
When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.*

Date Posted

16-may-2024

Closing Date

12-jul-2024

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