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Manual tester

hace 4 meses


Mexico City Ciudad De Mexico Mexico Cognizant A tiempo completo

Test Manager

Qualification:

Bachelors in science , engineering or equivalent

Responsibility:

Project Proposal:

  • Gather requirements from the Business Analyst to understand the client's requirements and the required skill sets.
  • Analyze the time and effort required based on the initial estimation submitted by the Test Analyst.
  • Seek review inputs on resourcing and estimation from the Test Manager.
  • Create case studies to highlight experience / credentials for the proposals.
  • Address clients' queries in partnership with the BD team.
  • Understand architecture design and peak volume transfer.
  • Identify and assess different tools and propose the tool that matches with the clients' requirements in collaboration with the Project Manager.

Knowledge Transition:

  • Gather inputs from the business analyst and development team to understand technology, business requirements, test data requirements and application.
  • Seek review inputs on reverse KT document from the client.
  • Participate in KT session in case of new tools and technologies.
  • Participate in the client meeting to understand the requirement.
  • Design KT plan (that includes KT scope, schedule, and deliverables like reverse KT document) and share the same with the customer.
  • Provide training to the associates as a part of reverse KT.
  • Create portals to upload customer details, application and testing artefacts.
  • Seek signoff on the requirement document (eg SRD) in coordination with different stakeholders (Development Team Lead, Business Sponsors, Technology lead, Project Manager, BA, Requirement Analyst).
  • Create ROM (rough order magnitude) estimation to understand feasibility of the requirement.
  • Support the Test Manager in performing high level impact analysis.
  • Only For Onsite Coordinator: Provide support to BA at client side for identification/documentation of the requirements based on the experience.

Test Requirement Study:

  • Understand and analyze the requirements (from the requirement document) to identify the testable requirements.
  • Prioritize the requirements based on the time required.
  • Create the traceability matrix.
  • Create requirement query tracker (or clarification document) to track any clarification.
  • Identify gaps in the requirements and take actions to close the same.
  • Create ambiguity document (or clarification document) to track any clarification.
  • Monitor the defects logged at the requirement stage.
  • Identify gaps in the requirements and take actions to close the same.
  • If requested, identify and document the test data requirement for the complicated projects.
  • Review test data, screen flow documents etc Evaluate and identify various tools to aid test execution based on the understanding of the requirement.

Test Planning:

  • Create the test strategy (that includes release date, type of testing, scope of the project, detail explanation of particular release, risk, critical defects) for small and medium projects.
  • Seek review from the onsite team and seek sign off from the client on the same.
  • Create/Review test plans (covering scope, risk, responsibility, timelines, resource (Man /Machine), deployment, exit/entry criteria etc).
  • Identify the skill sets required and resources for the project.
  • Seek review inputs from different stakeholders (Business Sponsors, Development Leads, Business Analyst, Project Managers).
  • Seek sign off from the client on the same.
  • Review/Create detailed estimate based on the scope and understanding of requirements.
  • Communicate testing phase timelines to the team and seek approval from the Project Manager.
  • Design an incident process in case of any environmental outage.

Test Design, Development & Execeution:

  • Review the test scenarios and seek review as required.
  • Track the root cause of the review comments and take actions to resolve them.
  • Review the test cases and traceability matrix to ensure total coverage of requirements.
  • Identify & create Test data required for the testing activity.
  • Perform System test Execution.
  • Track the downtime and report the same to the client.
  • Review the test results and clarify doubts/query raised by team during execution.
  • Review the defects logged by team and assign it to the right owner.
  • Support the team/ client in conducting UAT/BUT if applicable.
  • Perform sanity testing to ensure system readiness for testing.
  • Upload the test cases in the QC.
  • Validate readiness of the test environment for test execution.
  • Prepare test lab for test execution in QC.
  • Seek sign off from the client at various stages of the cycle as required.
  • Monitor various builds delivered by the development team.
  • Organize and conduct defect triage meeting.
  • Only For Onsite Coordinator: Support Business Lead at client side to perform UAT.
  • If requested identify the test data for UAT.
  • Create Run Plan document that captures priority of test cases based on complexity.
  • Monitor server counters (eg CPU utilization , memory utilization etc).

Process Optimization/ Improvements and Knowledge Management:

  • Conduct/Coordinate training on clients' applications to ensure training for the resource.
  • Periodically, assess the technical capability of resources to ensure the selected resources are up to mark.
  • Organize the boot camp for new entrants.
  • Coordinate with team members, to upload the relevant document in knowledge management portals and keep it updated with the latest document.
  • Select the team to create knowledge artefacts (eg collaterals, reusable assets) to drive knowledge management.
  • Conduct CCP training with the help of academia and share the results with clients.
  • Improvise already existing processes based on the experience.
  • Institutionalize systems and processes in place to implement innovation suggestion made by the team (eg adoption of Cognizant proprietary best practices / tools, process optimization like usage of tools, automation, opportunity to utilize NLR products etc).
  • Identify the time and cost savings made due to adoption of the best practices.
  • Document the deferred defect information that will be captured during the next release.

Project Management & Release Management:

  • Review the daily deliverables and share it with the stakeholders appropriately.
  • Create and share weekly status reports and daily status reports with the team/ relevant stakeholders.
  • Facilitate calls between onsite and offshore teams to discuss the project status.
  • Identify resources based on the estimation and required skill set.
  • (Only For Maintenance/Enhancements Project) Create estimation for enhancements based on the understanding of requirement.
  • Perform POCs on the tools (eg accelerators, performance enhancers ) if required.
  • Coordinate with the release manager to keep abreast with the various activities in the test environment (eg build schedule) and to ensure the right components move to the production.

Audit:

  • Review all deliverables to ensure Test process protocols/ internal quality processes are meticulously followed in project.
  • Participate in audit at various stages to check for adherence to the CTS processes and guidelines.
  • Take appropriate actions on NCs/Obs reported (if any).

Metric Analysis & Reporting:

  • Prepare daily / weekly metrics / SLA reports.
  • Followup with the team to ensure that all metrics have been recorded correctly and at the right frequency for the audits conducted internally.
  • Identify deviations and alert Test Manager on risks.
  • Report reasons for deviations.
  • Provide periodic update on the metrics to the client via Daily Status Reports/Weekly Status Reports/Monthly Status Reports.

Defect Prevention/ Leakage Retrospection:

  • Conduct root cause analysis of the defects (UAT, rejected/duplicate defects etc) Create test closure summary reports (covering defects passed or failed ).
  • Coordinate with the stakeholders to make gono go decision based on test results and test closure summary report.
  • Schedule and Conduct Retrospection meetings with the stake holders.
  • Document the lessons learnt(for the next testing phase/projects).

People Management:

  • Conduct goal setting, performance apprais.

Must Have Skills

  • Salesforce Sites
  • ARIS Process Mining SaaS
  • ARIS Process Governance (APG)
  • ARIS Modeler Training
  • ARIS Connect
  • Manual Cloud Testing
  • Manual E2E BPA
  • HP ALM
  • Jira
  • Basic Programming
  • Billing

Good To Have Skills

  • ARIS Process Mining
  • ARIS Mobile
  • S/w Product/Package&Platform
  • Test Maturity Models (TMMi)
  • Rally