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顧客サービス/営業マネージャー(日本語ビジネスレベル)

hace 4 meses

Monterrey, Nuevo León, México Marsh A tiempo completo

Marsh McLennan is seeking high driven & results oriented candidates for the following position based in Querétaro or León:

顧客サービス/営業マネージャー(日本語ビジネスレベル)

Japanese Accounts Service & Support manager

What is in it for you?

  • A company with a strong brand and strong results to match.
  • Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
  • Constant Challenge – work in a fast-paced environment in a company with strong values.
  • Team Culture – collaborative group of top-notch professionals and stakeholders

We will count on you to:

  • Follow up japanese client renewals.
  • Prospecting for new clients.
  • Support and contribute to the strategic selling process including participating in finalist meetings and other sales presentations as the subject matter expert
  • Portfolio Renewal Process.
  • Oversee implementation of large appointments,
  • Ensure client satisfaction with underlying ongoing services, which will include ensuring local services are delivered in accordance with mandates
  • Interface directly with senior-level client managers as the point of contact for client deliverables and communications required under a appointment

What you need to have:

  • Native Japanese
  • Fluent Spanish
  • BA/BS degree
  • Minimum 3 to 5 years experience in consulting or sales environment
  • Minimum 3 to 5 years experience in customer service and customer support
  • Insurance experience is a plus
  • Availability to travel to nearby locations

What makes you stand out?

  • Ability to develop relationships with various business areas.
  • Exceptional leadership skills
  • Growth mindset.
  • Customer oriented and goal-driven.
  • Strong Negotiation skills

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.