Empleos actuales relacionados con Sales Keyholder - Guadalajara, Jalisco - UNDER ARMOUR

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Acting Sustainably, Celebrating the Wins, Standing Together, Embracing Athletes and Advocating for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling cutting-edge products and digital tools that enhance top performers' performance.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site.

Purpose of Role

The Keyholder, Sales contributes to the achievement of the store's profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligned with Under Armour's core values while working as part of store leadership to achieve operational excellence. The Retail Store Keyholder serves as a coach and mentor to other teammates in sales and stock. This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.

Your Impact

Sales & Omni

• As part of the store leadership team, supports in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors
• Provides in-depth information related to wide portfolio of technical products
• Seeks and offers solutions to athletes based on their requests.

Brand image & Customer Experience

• As part of the store leadership team, supports in training teammates to provide a service/selling culture unique to Under Armour.
• Uses advanced functional expertise to drive sales and Athlete loyalty.
• Shares, guides and trains basic core and seasonal product knowledge to junior teammates.

Retail Operations

• Responsible for keeping the store key, opening and closing store according to Standard Operating procedures
• Train and lead teammates in the execution of daily operations aligned with UA process and policies
• Partner with the rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs. Builds Athlete loyalty through in-store experience, using available applications
• Ensure store audit compliance and shrink results meet company loss prevention standards
• Adhere to Loss Prevention policies and advise the rest of store leadership of unusual internal or external activity.
• Assume Keyholder, Stock responsibilities as necessary.
• Maintain and support store safety standards and communicate teammate accidents/injuries/concerns to the rest of store leadership immediately.

Leadership & Team Collaboration

• Communicate clear priorities, sales and KPI targets to sales teammates to achieve the targeted levels.
• Support UA strategies to drive sales and operations; observe sales trend and advise the rest of store leadership of opportunities.
• Support the Store Manager and Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training.

Qualifications

• Advanced numeracy, literacy, and advanced communication skills
• Fluent in the local language and basic verbal English skills
• Basic people management skills
• Proficient in the use of computers and other technology
• Effectively communicate with athletes, teammates, and leadership
• Adjusts to new ideas/methods of working
• Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
• Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
• Advanced selling experience and comprehensive industry understanding
• May anticipate and prevent problems and roadblocks before they occur

Requirements

• One-year experience in a sports/apparel & footwear retail environment
• Exposure to Keyholder experiences
• High School education or equivalent
• Availability to work a flexible schedule, including holidays, nights, and weekendsPhysical Requirements
  
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities
  Base Compensation
  Benefits & Perks
  Our Commitment to Diversity
  At

Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

---