Infra Intmd Tech Analyst

hace 1 mes


Ciudad de México, Ciudad de México CitiGroup A tiempo completo

The Infrastructure Intermediate Technology Analyst is responsible for assisting with LAN / WAN and help desk activities, including network maintenance, technical guidance, and security within the Technology Infrastructure team. The main goal is to leverage infrastructure technology knowledge to handle data, resolve issues, and perform administrative tasks.

Responsibilities:

  • Resolve problems/projects using analysis, technical experience, and precedents
  • Participate in testing activities and evaluate results
  • Complete control activities and provide recommendations for enhancements
  • Collect requirements for hardware acquisition and deployment
  • Gather, compile, and synthesize information; create reports
  • Assist in systems implementation and post-implementation activities
  • Exchange information clearly and concisely
  • Operate with a limited level of direct supervision
  • Act as subject matter expert
  • Assess risk and comply with laws and regulations

Qualifications:

  • 2-5 years of Technology Infrastructure experience
  • Effective communication skills
  • Analytic and diagnostic skills
  • Ability to explain technical concepts to non-technical audience
  • Work collaboratively and under pressure

Education:

  • Bachelor's/University degree or equivalent experience

This job description offers an overview of the work performed, with other duties as needed.

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

Full time

Citigroup is an equal opportunity employer that values diversity.



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