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In-field digital Execution Coordinator

hace 4 meses

Polanco, Ciudad de México UCB A tiempo completo

This is a key position to achieve the fully alignment between field execution and digital strategy

Key activities

  • Assure that the digital strategy is executed according to the stablished plan
  • Assure the understanding of the customer facing of the digital strategies and tools
  • Improve the digital skills and mindset in the Customer Facing Team
  • Excellence in execution and support of the digital strategy.
  • Support the Customer Facing (CF) team in the achievement of Key Performance Indicators (KPI), ensuring a precise and effective execution of the digital strategy, orchestrating together with the team all the customer interactions.
  • Listen actively to stakeholders to understand their perspectives and needs.
  • Diminish the typical customer facing resistance at the implementations of new ways of working
  • Identify potential failures in the technological tools
  • Fully alignment with sop ́s
  • Lack of assertiveness & empathy
  • Reduce the gap that could exists between the plan and the execution

Requirements

-2-3 years as Coordinator in Marketing, Commercial, Operational Excellence or related areas in Pharmaceutical or Consumer Industries mainly
- Demonstrated experience, knowledge and understanding in digital marketing tools
- Field experience highly recommended
- Health care, sales, Marketing and medical understanding"
- Deep understanding of the customer facing ecosystem and interaction model, digital tools and strategies
- Omnichannel knowledge
- Able to manage multiple platforms such as Marketing Automation, AI and Algorithms among others to provide better solutions for the field force
-Deep understanding of the Commercial KPI ́s definition and execution"
-English intermediate

Availability to work in the field and travel nationally

About Us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.

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Why work for us?

At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected and has equitable opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/colour/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity