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ITIL Support Specialist
hace 3 semanas
We're hiring
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as ITIL -ITSM Support Specialist
Responsibilities:
- Candidate will be reviewing the request/ask from Business team and work towards creating complex SQL queries and writing customized C scripts to extract data from application database.
- Candidate will collaborate with cross-functional teams to analyze / troubleshoot issues and provide technical support and recommendation for resolution.
- Candidate will be responsible for handling all Production and user reported issues pertaining to application (Technical Skills: C & SQL) that's supported.
- Proactively identify the recurring problems and provide a unified solution to eliminate/minimize the disruptions.
- Good communication skills required to work with Business / IT / Offshore team directly in day-to-day work activities.
- Knowledge on ITIL/ ITSM Tools and work experience on Support or maintenance projects is required.
Top Skills: C, C++, Shell Scripting & SQL.
Location can be only CDMX, Guadalajara or Monterrey: GDL is prefer
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger
Join us now
#BeCognizant #IntuitionEngineered
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