![Koch Global Services](https://media.trabajo.org/img/noimg.jpg)
Technology Supervisor
hace 4 semanas
Your Job
As a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team's unique comparative advantages that will allow them to create value in their current role and prepare for future growth.
Our Team
Our Shared Services Center gives support to all Koch businesses across the globe collaborating with a team of leaders, both local and remote, to maximize the potential of a large and diverse team.
What You Will Do
· Understand, develop, apply, and coach employees on our culture of Principle Based Management.
· Supervise, coach, mentor and develop a group of Technical Support Specialists in the day-to-day operations of providing level 2 IT support to internal customers from multiple businesses.
· Identify, assess, and work to close gaps in employee performance and development areas to improve performance and prepare them for their next career path opportunity.
· Monitor and manage group and individual performance to ensure the team is efficiently and effectively addressing consumer issues and meeting service level commitments.
· Partner with service owners, team leaders and peers across the globe to continually evaluate and improve consumer support processes and procedures to maximize team efficiencies and ensure a positive consumer experience.
· Develop and maintain strong customer relationships across business groups supported; effectively handle and resolve customer escalations in a timely manner.
· Manage staffing to meet changing customer demands.
Who You Are (Basic Qualifications)
· Experience leading and developing a team of technical support specialists (systems, applications, network, cloud, DevOps, EDI, software, MES).
· Working knowledge giving support in cutting edge technologies to different countries.
· Ability to communicate effectively in English and Spanish.
· Willing and able to work at the office 3 days a week.
What Will Put You Ahead
· Proficiency leading remote teams.
· Experience working in an IT shared service.
· Understanding, development and management of KPIs and SLAs.
· Experience with ServiceNow
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.
At Koch, employees are empowered to do what they do best to make life better. Learn how our helps employees unleash their potential while creating value for themselves and the company.
This role is eligible for relocation bonus/support
#LI-VL1
-
Technology Supervisor
hace 4 semanas
Guadalajara, Jalisco, México Koch Global Services A tiempo completoYour JobAs a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team's unique comparative advantages that will allow them to create value in their current role and prepare for future growth. Our TeamOur Shared Services Center gives support...
-
Technology Supervisor
hace 2 meses
Guadalajara, Jalisco, México Koch Industries A tiempo completoYour JobAs a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team's unique comparative advantages that will allow them to create value in their current role and prepare for future growth.Our TeamOur Shared Services Center gives support to all Koch...
-
Technology Supervisor
hace 2 meses
Guadalajara, Jalisco, México Koch Global Services A tiempo completoYour JobAs a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team's unique comparative advantages that will allow them to create value in their current role and prepare for future growth. Our TeamOur Shared Services Center gives support...
-
Technology Supervisor
hace 4 semanas
Guadalajara, Jalisco, México Koch Industries A tiempo completoYour JobAs a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team's unique comparative advantages that will allow them to create value in their current role and prepare for future growth.Our TeamOur Shared Services Center gives support to all Koch...
-
Information Technology Supervisor
hace 1 semana
Guadalajara, Jalisco, México Jabil Circuit A tiempo completoAt Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...
-
Windows Server Admin
hace 4 semanas
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoInfra Dev ExpertQualification:Science / Engineering graduateResponsibility:Automation and Analytics Tools Transitions and Transformation:- Work with Automation and Analytics Tools GoToMarket team during engagement to carry out delivery assurance and sign off of Automation and Analytics Tools solutions. Assit in carrying out Due deligence to enable drafting...
-
Windows Server Admin
hace 2 meses
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoInfra Dev ExpertQualification:Science / Engineering graduateResponsibility:Automation and Analytics Tools Transitions and Transformation:- Work with Automation and Analytics Tools GoToMarket team during engagement to carry out delivery assurance and sign off of Automation and Analytics Tools solutions. Assit in carrying out Due deligence to enable drafting...
-
Supervisor de Producción
hace 1 semana
Guadalajara, Jalisco, México ROJO CORPORATIVO A tiempo completoEmpresa dedicada a la elabiracion de CHOCOLATE ubicada en GUADALAJARA TECHNOLOGY PARK, busca talento para el área de supervisor de producciónRequisitos:Ingeniero Industrial, Químico, o afín al puestoDisponibilidad rolar turnoExperiência de 2 a 3 años como supervisor de producción.Conocimientos (comprobables) aplicados en el proceso:Buenas Prácticas...
-
Supervisor de Turno Comedor Industrial
hace 1 semana
Guadalajara, Jalisco, México LA BUENA MESA COMEDORES INDUSTRIALES A tiempo completoVacante para la empresa LA BUENA MESA COMEDORES INDUSTRIALES en Guadalajara, Jalisco:La Buena Mesa Comedores IndustrialesSolicita:SUPERVISOR DE SERVICIO DE COMEDORZona trabajo Technology Park/ CON TRANSPORTERequisitos:Experiência 6 meses como supervisor en servicio de alimentosManejo de personalLiderazgoAtención al clienteExcel básicoEdad: 24 años en...
-
Supervisor de Producción
hace 1 semana
Guadalajara, Jalisco, México Reclutador Freelance A tiempo completoImportante empresa manufactutera de plasticos esta en busqueda de tu talento como:SUPERVISOR DE PRODUCCIÓNRequisitos:- experiência inyección de plasticos (INDISPENSABLE) Disponibilidad rolar turnos Facil acceso al transporte o technology park Respnsable de turno de producciónACTIVIDADES:- cumplir con la entreda de cantitades programdas Organizar y...
-
Marklogic Specialist
hace 1 semana
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoTechnical LeadQualification:Bachelors in science, engineering or equivalent Responsibility:Project Planning and Setup: Understand the project scope, identify activities/ tasks, task level estimates, schedule, dependencies, risks and provide inputs to Module Lead for review. Provide inputs to testing strategy, configuration, deployment, hardware/software...
-
O2c (Order to Cash) Invoicing Supervisor
hace 1 semana
Guadalajara, Jalisco, México DXC Technology A tiempo completoPeople in Corporate Functions make DXC a well-run and high-functioning organization. Each team contributes to DXC's success and each individual delivers world class service and has opportunities to grow and learn.About this jobMain links of this positions are into BU Finance, Controllership, Executive Account Management, HR, ABM (Account Business...
-
Supervisor De Producción Farmaceutico G
hace 1 semana
Guadalajara, Jalisco, México Gelpharma A tiempo completoImportante empresa Farmacéutica solicita:SUPERVISOR DE PRODUCCIÓN-UBICACIÓN:_ Guadalajara Technology Park (Carretera a Nogales antes de llegar a la venta del Astillero)-HORARIO:_ L -V 8:00Hrsa 17:30HRS- ESCOLARIDAD:_ QFB, INGQUIMICO, ING INDUSTRIAL- CONOCIMIENTOS:_NOM 59 FABRICACIÓN (ENVASADO, ACONDICIONADO DE LIQUIDOS ORALES, SOLUCIONES Y...
-
Warehouse Supervisor
hace 1 semana
Guadalajara, Jalisco, México Hella Automotive Mexico S.A. De C.V. A tiempo completoPacesetting. Passionate. Together. HELLA is a listed,internationally positioned automotive supplier operating under the umbrellabrand FORVIA. Within this de facto group, HELLA stands for high-performancelighting technology and automotive electronics. At the same time, the Companycovers a broad service and product portfolio for the spare parts and...
-
warehouse supervisor
hace 1 semana
Guadalajara, Jalisco, México HELLA Automotive Mexico S.A. de C.V. A tiempo completoPacesetting. Passionate. Together. HELLA is a listed,internationally positioned automotive supplier operating under the umbrellabrand FORVIA. Within this de facto group, HELLA stands for high-performancelighting technology and automotive electronics. At the same time, the Companycovers a broad service and product portfolio for the spare parts and...
-
Solutions Architect
hace 22 horas
Guadalajara, Jalisco, México Broadway Technology A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Qfb Supervisor de Capacitación Farmacéutica
hace 1 semana
Guadalajara, Jalisco, México VITAE LABORATORIOS A tiempo completoImportante empresa Farmacéutica solicita:QFB SUPERVISOR DE CAPACITACIÓN FARMACEUTICAUBICACIÓN:_ Guadalajara Technology Park (Carretera a Nogales antes de llegar a la venta del Astillero)HORARIO:_ L V 8:00hrs a 5:30Hrs.ESCOLARIDAD:_ QFB, I.Q, ING. INDUSTRIALCONOCIMIENTOS:_ NOM 5 CONOCIMIENTO EN MATERIAS PRIMA GIRO FARMACÉUTICOOFRECEMOS:_- $13,600 Mensual...
-
Warehouse Supervisor
hace 1 semana
Guadalajara, Jalisco, México Sanmina A tiempo completoJob Description Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to...
-
Warehouse Supervisor
hace 1 semana
Guadalajara, Jalisco, México Sanmina Corporation A tiempo completoSanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment...
-
Supervisores Calidad o Servicio
hace 1 semana
Guadalajara, Jalisco, México ANKARA FOOD SERVICES A tiempo completoAnkara Food Services expertos en comedores industriales se encuentra buscando tu talento como:SUPERVISOR DE SERVICIOTechnology Park GUADALAJARA$2,500 libres a la semana, de lunes a sábado de 3:00 pm a 11:00 pm. Pago semanal libre, prestaciones de ley, caja de ahorro, transporte, comedor subsidiado al 100%, uniforme sin costo.Tepatitlán de Morelos$2,500...