Technical Support Engineer

hace 4 semanas


Santiago de Querétaro, Querétaro de Arteaga, México HPE A tiempo completo

Technical Support Engineer

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. Our culture thrives on finding new and better ways to accelerate what's next. We value diverse backgrounds and offer flexibility to manage work and personal needs. Join us and open up opportunities with HPE.

Job Description:

Technical Support Engineer

On-site consulting and proactive services for NonStop platform.

How you'll make your mark:

  • Performing hardware configurations, troubleshooting errors, monitoring performance
  • Server maintenance and diagnosis focused on the HPE NonStop system
  • Customer service - Acts professionally with company customers
  • Participates as part of a team and maintains good relationships with team members and customers
  • Preparation of reports related to the cases attended

About you:

  • University or technical degree
  • 1 - 3 years of technical experience
  • Time availability for shift rotation (24/7) and on-site work
  • Hardware knowledge: servers
  • Operating systems and servers architecture knowledge
  • Advanced English
  • Customer service skills
  • Servers diagnosis and troubleshooting experience - DESIRED

Join us and make your mark

We offer:

  • A competitive salary and extensive benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An enriching work life full of opportunities

Additional Skills:

Accountability, Active Learning, Active Listening, Business Growth, Professional Development, Client Management, Creativity, Critical Thinking, Teamwork, Customer Solutions, CRM, Design Thinking, Empathy, Growth Mindset, IT Infrastructure, IaaS, Curiosity, Long-Term Planning, Managing Ambiguity, Process Improvements, Services, Relationship Building, and more.

What We Can Offer You:

Health & Wellbeing

Comprehensive benefits that support physical, financial, and emotional wellbeing

Personal & Professional Development

Career advancement programs tailored to your goals

Diversity, Inclusion & Belonging

Celebrate uniqueness and work inclusively in an environment that fosters innovation and growth

Stay Connected:

Follow @HPECareers on Instagram for updates on people, culture, and tech at HPE



  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe GP Externals hardware fleet management Lead Engineer (E3) acts as the technical interface between internal GE organizations and the customers. Provides airline & shop support such as fleet reliability recommendations, shop work scopes, and overhaul best practices. Coordinates on-site and factory field investigations. Owns engine...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe GP Externals hardware fleet management Lead Engineer (E3) acts as the technical interface between internal GE organizations and the customers. Provides airline & shop support such as fleet reliability recommendations, shop work scopes, and overhaul best practices. Coordinates on-site and factory field investigations. Owns engine...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe Services performance engineer is responsible to address requests from MRO Shops and Services/Engineering teams regarding the thermodynamic response of a commercial aircraft engine.Activities supporting the diagnose and troubleshoot of engine performance health and assessing overhaul performance recovery. Understanding of the...

  • Lead Engineer 2

    hace 2 semanas


    Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryJob DescriptionRoles and ResponsibilitiesLeads Commercial turbofan engine performance - Testing, modelling and in-service analysis.Conducts reviews and ensures technical rigor and process excellence for the analysis, testing, modelling and in-service engine assessments.Manages product and systems requirements, specifications and flow...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryLead Engineer for Performance engineeringA lead engineer within performance engineering is responsible for leading certification, fleet analysis and engine performance understanding for LEAP commercial turbofan engines.With a highly skilled/expert knowledge of the thermodynamics, modelling, functioning, and evaluation across product...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Technical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe engineer in this role will be working on the advanced engine programs, that will shape the future of aviation, with leading edge technologies that are focused on minimizing or eliminating the CO2 emissions during flight.Activities aimed at proving engine external hardware concepts to be valid or technically feasible by the...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe engineer in this role will be working on the advanced engine programs, that will shape the future of aviation, with leading edge technologies that are focused on minimizing or eliminating the CO2 emissions during flight.Activities aimed at proving engine external hardware concepts to be valid or technically feasible by the...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe Advance Lead Fluids engineer provides the key technical direction of several large projects with substantial business impact of aircraft engine fuel, air and oil systems component such as starters, pump, heat exchangers, valves, metering units. Be up to date and be a leader in defining state of the art in own technical specialty in...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job OverviewWe are seeking dynamic individuals interested in an enriching career in Engineering with outstanding academic qualifications and a true passion for collaborating with various engineering teams and workshops at CFMi.Responsibilities:Providing technical support to airlines, customers, and CFM shopsAssisting in field investigations for root cause...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job OverviewWe are seeking dynamic individuals interested in an enriching career in Engineering with outstanding academic qualifications and a true passion for collaborating with various engineering teams and workshops at CFMi.Responsibilities:Providing technical support to airlines, customers, and CFM shopsAssisting in field investigations for root cause...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryWe are looking for motivated individuals seeking a challenging career in Engineering with excellent academic and a genuine interest and passion for working with an extended network of engineering teams and overhaul shops within CFMi.Job DescriptionRoles and Responsibilities :The candidate will be involved in challenging projects with...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe engineer in this role will be working on the advanced engine programs, that will shape the future of aviation, with leading edge technologies that are focused on minimizing or eliminating the CO2 emissions during flight.Activities aimed at proving engine external hardware concepts to be valid or technically feasible by the...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe engineer in this role will be working on the advanced engine programs, that will shape the future of aviation, with leading edge technologies that are focused on minimizing or eliminating the CO2 emissions during flight.Activities aimed at proving engine external hardware concepts to be valid or technically feasible by the...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryLead Engineer for Performance Engineering.A lead engineer within performance engineering is responsible for leading cycle development, development testing and engine performance understanding for aero-derivative engines.With a highly skilled/expert knowledge of the thermodynamics, modelling, functioning, and evaluation across product...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryLead Engineer for Performance Engineering.A lead engineer within performance engineering is responsible for leading cycle development, development testing and engine performance understanding for aero-derivative engines.With a highly skilled/expert knowledge of the thermodynamics, modelling, functioning, and evaluation across product...

  • Fleet Model Engineer

    hace 2 semanas


    Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryGE Aerospace is inventing the future of flight in Services Technology group along with teams like Services Modeling and Analytics, expert staff in the creation of Fleet Modeling & Analytics for the biggest aviation commercial product lines like LEAP, CFM56, or CF34.We are looking for an engineer interested in taking the ownership of...

  • Fleet Model Engineer

    hace 2 meses


    Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryGE Aerospace is inventing the future of flight in Services Technology group along with teams like Services Modeling and Analytics, expert staff in the creation of Fleet Modeling & Analytics for the biggest aviation commercial product lines like LEAP, CFM56, or CF34.We are looking for an engineer interested in taking the ownership of...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe GEnx configurations engineer (E3) supports design, test, validation and field management activities related to the configurations (externals) hardware (i.e. tubes, hoses, brackets and similar) for the subject engine programs.Job DescriptionRoles and responsibilities Coach and mentor others in the analysis, design, test and/or...


  • Santiago de Querétaro, Querétaro de Arteaga, México GE Aerospace A tiempo completo

    Job Description SummaryThe GEnx configurations engineer (E3) supports design, test, validation and field management activities related to the configurations (externals) hardware (i.e. tubes, hoses, brackets and similar) for the subject engine programs.Job DescriptionRoles and responsibilities Coach and mentor others in the analysis, design, test and/or...