Vice President Operations
hace 3 semanas
Job Description
Opening date 25-Apr-2024 Closing date 11-May-2024 Job description
If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions
Vice President Operations
Stock Lending
Responsible for team oversight of post trade support activities such as collateral transaction processing, monitoring and aiding collateral settlement, Back Office vs Back Office reconciliation, contract compare, investigation and remediation of position/cash imbalances as well as fails management and settlement escalations
Cash Equities
The role holder will oversee management responsibilities of the client services team that covers allocation of block trades and affiliate trading reconciliation. The role acts as a point of contact for the trading desk, monitoring exceptions in trade life cycle, break resolution and escalation liaison with internal departments (client service, front / middle office, settlements, finance etc.).
Activities
- Managing oversight for trade monitoring, collateral and settlement operations for US businesses
- Lead investigation and resolution of failing transactions for US businesses
- Act on escalated communications with the Clients for Equity trades
- Act on any escalation to management or trading desk to protect the firm against risk exposure.
- Act as an escalation contact and resolve settlement issues and collateral disputes
- Review and ensure that risk & control framework and escalation procedures are adhered to.
- Drive process efficiencies to improve service quality
- Engage and build strong Business and Operations Management relationships
- Drive overall business objectives.
- Work in collaboration with the team to resolve issues
- Achieve set performance benchmark and target for each year
- Continuous increase of process knowledge thru cross training
- Engage with onshore business partners in communicating issues and/or escalations
- Liaise with external clients in order to resolve issues and/or answer queries
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