Dynatrace Administrator
hace 4 semanas
Project description
Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance For one of our clients in the Insurance Segment, we are searching for an extensively professional Dynatrace admin.
Responsibilities
- As a Dynatrace admin, the candidate is expected to provide technical contribution, work with the Observability team closely on expanding the observability solution.
- Maintain the Zurich North America's Dynatrace Environment to Zurich Best Practices and Standards.
- Build and configure new monitoring capabilities utilizing the Dynatrace platform.
- Work on developing and innovating best practices and processes used for supporting the Dynatrace platform.
- Assist with building out the knowledge base and documentation related to the Dynatrace platform at Zurich North America.
- The candidate will be working with the client application development and ECC teams directly.
- The candidate must ensure utmost quality of the service is delivered.
- Technically sound in admin and operational activities of Dynatrace Platform.
- Responsible for working with users and customers to document and strategize for process improvements.
SKILLS
Must have
- At least 4 years' experience in working with development/Operations team.
- Dynatrace Certified Associate is required (Dynatrace Professional Certification is a plus)
- Hands-on knowledge on Dynatrace, Splunk and good knowledge on any other monitoring tools.
- Experience in Dynatrace production administration, application team onboarding, Dashboard & report creation, problem and alert customization and automation.
- Good working knowledge in Dynatrace integration with tools like Servicenow.
- Good knowledge in alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles.
- Good understanding of SDLC, CI/CD, and building deployment pipelines on the cloud.
- Knowledge on Windows and Linux OS, infrastructure and platform management, networking, AWS, IT troubleshooting, automation, microservices, Advanced AI Ops implementation, and data analytical skills would be a value add.
- Understanding of the application and web security controls, TCP/IP concepts, firewalls, and database preferred
- Experience in tools such as JIRA, Confluence, ServiceNow, Other monitoring tools etc.
- Flexible with working hours based on the service requirement.
- Excellent communication (written and spoken) skills.
- Demonstrates good active listening skills with an ability to interpret customers' communications, to understand the gist of the problem.
- Demonstrates good listening skills with an ability to interpret customer communications, to understand the gist of the problem/pain points and be able to propose solutions/workarounds to the client with an eye for quality.
Nice to have
-
-
Dynatrace Administrator
hace 1 semana
Ciudad de México, Ciudad de México Luxoft A tiempo completoMexico City, MexicoSystem AdministrationBCM Industry31/05/2024Req. VR-105454Project description:Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in...
-
Linux Administrator
hace 4 semanas
Ciudad de México, Ciudad de México Kyndryl A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a...
-
Linux Administrator
hace 2 meses
Ciudad de México, Ciudad de México Kyndryl A tiempo completoWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a...
-
Desktop Administrator Spid#47031
hace 1 semana
Ciudad de México, Ciudad de México Hitachi Vantara Corporation A tiempo completoDesktop Administrator MexicoWhat You Will Be Doing Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. Primary responsibilities include but are not...
-
Systems Administration
hace 1 semana
Ciudad de México, Ciudad de México 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Dynatrace Administrator
hace 15 horas
Ciudad de Mexico Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Dynatrace Administrator
hace 1 día
Mexico City, Ciudad De Mexico, Mexico Cognizant A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Desktop Administrator Spid#47031
hace 4 semanas
Ciudad de México Hitachi Vantara A tiempo completoDesktop Administrator Mexico **What You Will Be Doing** - Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. - Primary responsibilities include but are...
-
Desktop Administrator Spid#47031
hace 4 semanas
Ciudad de México Hitachi Vantara Corporation A tiempo completoDesktop Administrator Mexico **What You Will Be Doing** - Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. - Primary responsibilities include but are...
-
Desktop Administrator Spid#47031
hace 4 semanas
Ciudad de México Hitachi Vantara Corporation A tiempo completo**Desktop Administrator Mexico** **What You Will Be Doing** - Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. - Primary responsibilities include but...
-
Desktop Administrator Spid#47031
hace 4 semanas
Ciudad de México Hitachi Vantara Corporation A tiempo completoDesktop Administrator Mexico **What You Will Be Doing** - Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. - Primary responsibilities include but are...
-
Desktop Administrator Spid#47031
hace 4 semanas
Ciudad de México Hitachi Vantara A tiempo completoDesktop Administrator Mexico **What You Will Be Doing** - Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. - Primary responsibilities include but are...
-
Desktop Administrator Spid#47031
hace 4 semanas
Ciudad de México Hitachi Vantara Corporation A tiempo completo**Desktop Administrator Mexico** **What You Will Be Doing** - Under general supervision, this position will perform duties as outlined in the Network Operations Center (NOC) Standard Operating Procedures (SOP's) / Method of Procedures (MOPs) with a focus on network/systems infrastructure troubleshooting and reporting. - Primary responsibilities include but...
