EUC - Senior Analyst

hace 3 semanas

Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

Req ID:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a EUC - Senior Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).

Principal Accountabilities:

• Analyze and understand our current workstation management environment

• Manage user devices in our SCCM / MEM / Intune environment

• Design, manage and update workstation configurations (image/AutoPilot)

• Manage and design new GPOs / GPPs in our Active Directory environment

• Manage and design new Policies in our Intune e nvironment

• Manage application deployments and their updates

• Develop and deploy scripts for the complex configuration of Windows and macOS workstations

• Document the processes, structure and configuration put in place

• Supports complex and modern end user computing solutions.

• Understands and promotes end user technology standards for hardware, OS, core applications, and peripherals.

• Support end user architecture to evaluate, establish, integrate and maintain end user technology applications used to manage desktops, laptops, virtual desktops, virtual applications and mobile devices.

• Serves as the technical resource for technologies which may span the enterprise. Leads complex troubleshooting efforts and root cause analysis.

• Supports end user architecture to proactively automate, streamline and simplify processes and routine tasks.

• Creates and updates system documentation for operations, and support teams.

• Participates in multiple cross company projects and initiatives that impact the end user computing solutions and experiences.

• Must possess excellent organizational skills and demonstrate attention to detail.

• Ensure solutions and strategies are in alignment with up-to-date security standards.

• Identify and implement improvements including standardization, automation, and optimization of services to reduce costs and improve delivery speeds

• Establish and maintain technology standards, templates, and technical documentation as necessary.

• Deploying monthly and priority Windows updates

• Preparing new workstation and laptop images - 2 versions 1) remote and 2) on USB for IT field techs.

• interfaces the most with IT technicians - for machines that won't image, for new machines needing an image, for new drivers, all end user computing technology.

• evaluates and approves peripheral hardware such as docking stations.

• Windows Operating System Patching – Weekly/Monthly/Yearly

• Updating persistent VDI and floating VDI images/environments

• assignment of VDIs when requested in tickets

Technical/Professional Requirements:

• Prior experience with Windows OS 7-11, policy administration

• 7 x 24 hour on-call support with primary working hours in the Canadian EST time zone

• Responsible for complex testing and analysis of all elements of the computer systems.

• Analyzes and provides innovative solutions to system engineering and design projects.

• Represents the organization in front of critical audiences such as clients/customers/vendors/executives.

• Thorough understanding and management of customer business needs and expectations

• Candidates must have exceptional customer service, problem solving, and communication skills.

• Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals.

• Possess the ability to work independently with minimal management supervision and with a global team of engineers.

• Strong team player with ability to work in a team and as individual contributor.

• Strong organizational and documentation skills.

• Fast learner, flexible and able to work on multiple tasks.
Qualification

• Bachelor's degree in computer science, Information Technology, or a related field.

• Possess 8/10 years of relevant professional experience or equivalent combination of education/experience.

• Proven experience as an SCCM/Intune Engineer or similar role.

• Significant experience designing, developing and deploying PowerShell scripts in production environments.

• Strong understanding of mobile device management (MDM) and mobile application management (MAM) principles.

• Experience with endpoint security solutions and protocols.

• Excellent problem-solving and communication skills.

• Ability to work collaboratively in an Information Technology, or a related field.

• In-depth knowledge of Microsoft Intune, including configuration, policy management, and troubleshooting, AutoPilot in a fully managed and/or Co-Managed environment, and Apple ADE, Samsung Knox.

• Familiarity with Microsoft 365 suite, Defender and integration with Intune.

• Understanding of SOTI MobiControl

• Ability to work collaboratively in a team-oriented environment.

• Continuous self-development via certifications and self-paced learning an asset.

• Available to work a 24x7 on-call shifts with primary business hours based on Canadian Eastern Standard Time

"This position requires a valid Canadian Security Clearance. Candidates can be guided through the application process for this clearance but must successfully obtain the clearance in order to fill the position."

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

  • Senior Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Nasdaq, Inc. A tiempo completo

    Senior Analyst - Cloud Regulatory Change Services, FinTech page is loaded Senior Analyst - Cloud Regulatory Change Services, FinTech Apply locations Mexico-Moncayo time type Full time posted on Posted 30+ Days Ago job requisition id R Responsible for providing efficient and high quality client services to financial institutions. Provides pre-sales and...

  • Senior Business Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Rules Cube A tiempo completo

    Senior Business Analyst - Sector FinancieroEstamos buscando activamente un Senior Business Analyst altamente calificado y experimentado, con base en la Ciudad de México, con un profundo conocimiento en procesos bancarios y una comprensión integral de productos de Divisas (FX). En este papel crucial, serás instrumental para cerrar la brecha entre los...

  • Scib Service Delivery Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Santander A tiempo completo

    SCIB Service Delivery AnalystCountry: MexicoWHAT YOU WILL BE DOINGAnálisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5.Revisiones (revisiones trimestrales:buzones,...

  • Hub Scib Service Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Santander A tiempo completo

    HUB SCIB Service Delivery AnalystCountry: MexicoWHAT YOU WILL BE DOINGAnálisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5.Revisiones (revisiones...

  • Senior Credit Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Hewlett Packard Enterprise A tiempo completo

    Join Our Team as a Senior Credit Analyst - Elevate Your Career Are you a seasoned financial and credit expert with a passion for tackling complex challenges and influencing high-stake decisions? We are actively seeking a highly skilled Senior Credit Analyst to join our dynamic team, where you'll play a pivotal role in shaping the financial success of our...

  • Senior Security Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Nearshore Cyber A tiempo completo

    Senior Security AnalystLocation: Mexico (Remote/Work-from-Home)We are seeking an experienced and skilled Senior Security Analyst to join our cybersecurity team. As a Senior Security Analyst, you will be responsible for managing and overseeing security operations, conducting advanced threat analysis, and leading incident response efforts. This role requires a...

  • Continuous Improvement Senior Analyst

    hace 4 días

    Ciudad de México, Ciudad de México KAVAK Careers A tiempo completo

    Buscamos Continuous Improvement Senior AnalystSi quieres pertenecer a un equipo que mueve la operación tanto nacional como internacional, KAVAK es tu lugar. Somos la startup privada de mayor valuación de Latam y el 1.er unicornio Mexicano. Invertimos en talento, ideas, infraestructura y tecnología para seguir revolucionando la compra y venta de autos en...

  • Senior Business Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Rules Cube A tiempo completo

    Senior Business Analyst - Sector Financiero Estamos buscando activamente un Senior Business Analyst altamente calificado y experimentado, con base en la Ciudad de México, con un profundo conocimiento en procesos bancarios y una comprensión integral de productos de Divisas (FX). En este papel crucial, serás instrumental para cerrar la brecha entre los...

  • Senior Financial Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Wikimedia Foundation A tiempo completo

    SENIOR FINANCIAL ANALYSTSummaryJoin the Wikimedia Foundation in our ambitious project to empower people to create and share the sum of all human knowledge. We are looking for a Senior Financial Analyst to join our Financial Planning & Analysis team, reporting to the Senior Manager, Finance. As the Senior Financial Analyst on the team, you will develop a...

  • Senior Business Systems Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Senior Business Systems AnalystAre you passionate about to translate business needs in technical requirements? As a Business Systems Analyst, you will be a self-starter and change agent working in an agile project team to drive your assigned products forward.You'll engage directly with Product Owners and other subject matter experts, to elicit business...

  • Senior Research Analyst

    hace 3 días

    Ciudad de México, Ciudad de México WM de Mexico, S. de R.L. de C.V. A tiempo completo

    Senior Research Analyst - North America, Onshore Wind page is loaded Senior Research Analyst - North America, Onshore Wind Apply remote type Hybrid locations Mexico City, MX time type Full time posted on Posted 5 Days Ago job requisition id JR679 In the middle of the energy transition, businesses and governments are faced with significant challenges. But...

  • Junior Analyst

    hace 3 días

    Ciudad de México, Ciudad de México GFG Holdings A tiempo completo

    GFG Real Estate Asset Management is a premier boutique asset management company deeply committed to delivering exceptional, bespoke services catering to each client's unique needs. We are seeking a Junior Analyst, for our Commercial Asset Management Mexico City, or Cancun.As a Junior Analyst in our Asset Management team, you will play a crucial role in...

  • Senior Finance Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Keurig Dr Pepper A tiempo completo

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Keurig Dr Pepper Senior Finance Analyst in Irving , Texas Job OverviewKeurig Dr Pepper (KDP) is looking for an engaged Senior Financial Analyst to support the South...

  • Senior Business Operations Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Galileo Financial Technologies - Mexico A tiempo completo

    Employee Applicant Privacy NoticeWho we are:The roleThis is an exciting opportunity to join a growing Collections Center of Excellence (CCoE) team that has developed strong partnerships and working relationships with other key functional areas. The Senior Business Operations Analyst will be an integral member of the CCoE team, and will provide thought...

  • Senior Project Manager

    hace 3 días

    Ciudad de México, Ciudad de México Manpower S.A. de C.V A tiempo completo

    Senior Project ManagerRole Purpose The Data Coordinator will be responsible for monitoring policy compliance and coordination of BPOs, Report Owners, Metric Owners, Data Analysts, and/or EUC Owners to complete required updates to measure and maintain compliance with the BCBS239 Risk Data Aggregation and Risk Reporting (RDAR) principles and the Office of the...

  • Senior Project Analyst- Mexico

    hace 4 días

    Ciudad de México, Ciudad de México Tyson Foods A tiempo completo

    Senior Project Analyst- Mexico page is loaded Senior Project Analyst- Mexico Apply locations TRC IT HUB - Torreon, El Fresno, Coahuila, Mexico time type Full time posted on Posted 4 Days Ago job requisition id R Job Details:Job Description:The role of the Sr. IT Project Analyst is to manage IT Infrastructure Projects in appropriate project methodologies....

  • Senior Sales Operations Analyst

    hace 4 días

    Ciudad de México, Ciudad de México MongoDB A tiempo completo

    About the jobOur Strategy and Planning team, an integral part of our Sales Operations division, is dedicated to accelerating the growth of our Sales organization. We serve as strategic partners to our Senior Sales Leaders, collaborating on various initiatives aimed at optimizing sales processes, driving revenue growth, and uncovering valuable business...

  • Senior Finance Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Kenvue A tiempo completo

    Senior Finance Analyst WDescriptionSenior Finance AnalystThis position reports into Sales Controlling Supervisor and is based at Mexico City, Mexico.Who we areAt Kenvue, part of the Johnson & Johnson Family of Companies, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic...

  • Senior Analyst

    hace 3 días

    Ciudad de México, Ciudad de México iCodde A tiempo completo

    Icodde along with TMT, is looking for the right People to work for a world's leading professional services firm in risk, strategy and people.We are looking for a Senior Analyst - Data Center OperationsThe job is Hybrid and the offices are located in CDMX. (Working 4 days per week)Responsabilities: Provide continuous and consistent management reporting on the...

  • Senior Analyst, Change Enablement

    hace 3 días

    Ciudad de México, Ciudad de México Salesforce, Inc. A tiempo completo

    Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.For more information about our website privacy practices, please see our Privacy Statement. Senior Analyst, Change Enablement & Adoption page is loaded Senior Analyst, Change Enablement & Adoption Apply remote type Office - Flexible...