Project Support

hace 3 semanas


Guadalajara, Jalisco, México Listopro A tiempo completo
About The Position

Manage customer requests for spare parts
  • Prepare in the ERP and send out customer offers for spare parts or deal with offer requests from webservices
  • Manage customer inquiries on spare parts pricing, availability and order processing
  • Follow-up on selected customer offers for spare parts to maximize sales
  • Place customer orders for spare parts in ERP and send order confirmations or deal with orders placed through webservices
  • Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management
  • Manage customer payments terms with financial department
  • Coordinate logistics according to specificities of the country and requirements from customer
  • Process customer requests for return of spare parts and other spare parts-related claims
  • Manage customer information in the ERP, participate to reports promotion & assistance to customers for SSO
  • Follow up on non-conformity issues and work to provide resolution to customer leverage privileged customer interface position to maximize sales potential participate to customer review on commercial actions (ASM, CCM, PA)

Requirements

  • Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
  • Able to work independently and under pressure
  • Able to manage priorities and multiple customer requests
  • Expertise in Excel and ERP Systems , SAP is a plus
  • Certificate in Logistics is a plus
  • Knowledge of order management processes
  • Excellent communication skills, both written and verbal

Benefits

Beneficios salariales
  • Esquema 100% vía nómina
  • Vales de despensa
  • Fondo de ahorro
  • 25 días de aguinaldo

Beneficios Extras + Educación
  • Comedor
  • Tendrás acceso a cursos virtuales y con valor curricular a través de LinkedIn Learning,
  • Se otorga un servicio de transportación colectiva con rutas y paradas definidas.
  • Capacitaciones internas que impulsan tu desarrollo profesional y personal

Salud / Seguros
  • Seguro de Gastos Médicos Mayores
  • En caso de contraer matrimonio se podrá gozar de 5 días con goce de sueldo.
  • Días pagados para maternidad y paternidad de acuerdo a lo establecido en la LFT
  • Seguro de vida
  • Apoyo en defunción familiar

Vacaciones / Flexibilidad de Trabajo
  • 9 días libres extraordinarios
  • 12 días el primer año
  • 1⁄2 Medio día libre para tu cumpleaños


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