Senior Customer Experience Manager, AI-Driven Knowledge Base

hace 6 días


Mexico City Apollo A tiempo completo

A rapidly growing SaaS company in Mexico City is seeking a Customer Experience Senior Manager to lead a transition from reactive support to proactive AI-driven customer experiences. The role involves managing knowledge base content, driving insights into product and service improvements, and developing a high-performing team. Candidates should have over 5 years of relevant experience and a strong track record of leadership. This position emphasizes curiosity and innovation in enhancing customer interactions.
#J-18808-Ljbffr



  • Mexico City Apollo.io A tiempo completo

    A leading SaaS company in Mexico City is seeking a Customer Experience Senior Manager to drive proactive and AI-powered customer engagements. The candidate will lead two critical teams: Knowledge Base Content and Customer Experience Change Agents, transforming how support works. Responsibilities include strategic leadership, team development, and leveraging...


  • Mexico City Darwin AI A tiempo completo

    We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...


  • Mexico City Darwin AI A tiempo completo

    We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...


  • Mexico City Darwin AI A tiempo completo

    A technology firm specializing in AI solutions is seeking a Customer Success Executive in Ciudad de México to enhance client satisfaction and drive successful adoption of their AI platform. Key responsibilities include managing customer relations, conducting business reviews, and providing proactive support to ensure clients achieve their desired outcomes....


  • Mexico City Apollo.io A tiempo completo

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....


  • Mexico City Apollo.io A tiempo completo

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....

  • AI Specialist

    hace 4 días


    Mexico City Darwin AI A tiempo completo

    We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...


  • Mexico City Darwin AI A tiempo completo

    We are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long‑term relationships with customers and enjoys leveraging data and...


  • Mexico City Darwin AI A tiempo completo

    We are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long‑term relationships with customers and enjoys leveraging data and...


  • Mexico City TRSS A tiempo completo

    A technology solutions company is seeking a Senior Product Manager to lead SEO, AEO, and GEO initiatives across digital platforms. This role requires more than 5 years of experience in product management, particularly in SEO and AI-driven searches. You will collaborate with cross-functional teams to enhance visibility and conversion while defining the...