Customer Service Representative
hace 3 semanas
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care.From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.Recently, SpotOn was:- Named one of Fast Company's Most Innovative Companies of ****- Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row- Selected as the Best Overall Restaurant POS by NerdWallet- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersWe're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.That's where you come in.We are looking for **Restaurant Management Analysts** to join our customer service team helping customers.As a **Restaurant Management Analyst**, you will manage clarifications for our clients while providing excellent customer service.**Responsibilities**:- Provide accurate and effective solutions to problems, complaints, and inquiries from customers, account executives, and other team members.- Accurately document all customer interactions and transactions in the database system (to-do list and inbox management).- Meet and exceed performance objectives including but not limited to customer satisfaction, call resolution, and quality assurance metrics.- Maintain knowledge of SpotOn products, services, and policies.- Perform other duties as assigned by supervisor or manager.**Skills and Knowledge**:- Excellent communication skills in English and Spanish, both verbal and written.- Strong problem-solving and critical-thinking skills.- Ability to work under pressure and handle multiple tasks simultaneously.**Requirements**:- Advanced English (C1)- Experience working in a customer service environment- Experience in banking, finance, payments, or related customer service industries- Excellent customer relationship skills and a passion for achieving goals.- Knowledge and experience in troubleshooting- Excellent interpersonal skills and diplomacy to quickly de-escalate tense situations.- Excellent verbal and written communication skills to manage internal and external relationships.- Ability to establish lasting relationships with clients and colleagues.- High school diploma or equivalent (minimum).**Benefits**:- Base Salary $18,****** mxn + Performance bonus $3,****** mxn- Food Vouchers $******* mxn pesos monthly- Law benefits- SGMM- Visual Insurance- Dental Insurance- Life Insurance- Two days off per week- Total Pass (gym)- Development & career plan**#LI-Onsite**SpotOn is an e-verify company.
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Customer Service Representative
hace 3 semanas
Xico, México Epsilon Solutions Ltd. A tiempo completoRoleBilingual Call Center Agent (Location: AZCAPOTZALCO, Mexico City, Mexico – ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX.The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 3 semanas
Xico, México Esol A tiempo completo**Job Summary**:Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales...
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Bilingual Customer Service Representative
hace 3 semanas
Xico, México Konecta Me´Xico A tiempo completoWe are hiring and looking to connect with you to help us deliver exceptional customer experiences as a Bilingual Customer Service Representative.**As a Konecta Customer Service Representative you'll enjoy**:Base salary $11,124All law benefitsFully paid trainingSchedule of 5.5 hours¡Sundays OFF!**All we need is**:Advanced English written and spokenMust be...
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Customer Service Representative
hace 3 semanas
Xico, México Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**!Compensation**:USD3 - 5/hourly.**+ Overtime pay (1.5x pay rate)+ Holiday pay (up to 2x pay rate)Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
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Customer Service Representative
hace 3 semanas
Xico, México The Zamora Americas, Inc. A tiempo completoAt Zamora Company, we believe customer service is at the heart of our success.A strong Customer Service Representative not only builds customer loyalty but also strengthens our reputation and helps grow our brand.**RESUMEN DEL PUESTO / JOB BRIEFING**As a Customer Service Representative, you'll be the voice and face of Zamora Company.You'll interact directly...
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Customer Service Representative
hace 3 semanas
Xico, México Qnity A tiempo completoPosition OverviewQnity Electronics has an opening position for a Customer Service Representative (CSR) located in located in Mexico City, MX.The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process.This position will work with, but not limited to, supply chain...
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Customer Service Representative
hace 3 semanas
Xico, México Belieff A tiempo completo**Vacante para la empresa Belieff en Insurgentes Sur -Álvaro Obregón, Ciudad de México**:Are you interested in international business?Do you want to be a part of a dynamic supply chain environment?If so, this is a great opportunity for you!**CellMark**is looking to expand our team of **Customer Service Representatives**.**CellMark**is an international...
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Customer Service Representative
hace 3 semanas
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo**Customer Service Representative****Descripción****Acerca de la empresa**Compañía a nível mundial solicita agentes para el área de Atención a clientes Bilingüe, brindando asistencia y soporte a nuestros usuarios en Estados Unidos.**Requisitos del puesto****Servicio al Cliente vía llamadas Telefónica****Excelente servicio al...
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Customer Service Representative
hace 3 semanas
Xico, México Multilatin Background Screening A tiempo completoImportante Consultoría de Servicios Background solicita:Buscamos tu talento como:**CUSTOMER SERVICE REPRESENTATIVE - SECTOR CORPORATIVOS**URGENTE**Requisitos**:- Licenciatura trunca o Terminada- 3 años de experiência desempeñándose como customer care, customer service y/o atención a clientes a sector corporativos, asistencia de soporte a clientes...
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Ar Customer Service Representative
hace 3 semanas
Xico, México Ria A tiempo completoAR Customer Service Representatives play a vital role by providing first hand solutions to our agents, Sales Team and other internal departments within our company.They are responsible to answer customer calls at the first ring, with highest quality of service and the lowest error rate.ARCS Representatives are as well responsible to handle Agents or Sales...
