Junior Product Support Engineer
hace 2 semanas
Project Description:We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the market.We support a broad array of network emulated protocols and an API that enables automating repetitive tasks, such as hardware regression testing. Our platform can emulate complex network topologies and traffic conditions, thus, quickly identifying problem areas with intelligent and relevant results.Our testing solution operates at layers 2 and 3 of the OSI model and it consists of a test GUI and API, both running over specialized hardware.Responsibilities:As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities. Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via telephone and email and moving them forward until their proper termination. Internally replicate customer scenarios by the use of routers, switches and other network equipment. Communicate with other teams regarding bugs and follows-up to make sure fixes are received, tested and conveyed to the customer. Complete and maintain records of customer issues and product defects using CRM tools like SalesForce. Occasionally attend on-site training and support for the customers.Mandatory Skills Description: Solid Data Networks fundamentals including network equipment and protocols. Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language. Troubleshooting abilities. Customer orientation. Ability to communicate fluently in Spanish and English in verbal and written form. Bachelor's degree in related engineering or computer science areas or equivalent years of experience.Languages:English: C1 Advanced
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Finance System Admin Support
hace 2 semanas
Observatorio, México Fresh Del Monte A tiempo completoPurpose of Position As a Finance System Admin Support, an Analyst level position, will support the day-to-day configuration, maintenance, and optimization of the Coupa and Concur platform across key modules as they pertain to Procure to Pay areas. This position will work closely with the end-users, technical teams, and process owners to ensure the systems...
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Customer Service Representative
hace 2 semanas
Observatorio, México Tata Consultancy Services A tiempo completoJunior Customer Support Analyst Guadalajara Work Mode: Onsite Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Excellent phone etiquette and excellent...
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Test Engineer Automotive IVI
hace 4 semanas
Observatorio, México Luxoft A tiempo completoWe are seeking a Senior Test Case Writer with strong experience in the automotive domain—specifically Infotainment (IVI) and Advanced Driver Assistance Systems (ADAS). This role involves defining high-quality test cases, collaborating with cross-functional engineering teams, and providing technical leadership to ensure test coverage and traceability to...
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Test Engineer Automotive IVI
hace 4 semanas
Observatorio, México Luxoft A tiempo completoWe are seeking a Senior Test Case Writer with strong experience in the automotive domain—specifically Infotainment (IVI) and Advanced Driver Assistance Systems (ADAS). This role involves defining high-quality test cases, collaborating with cross-functional engineering teams, and providing technical leadership to ensure test coverage and traceability to...
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Junior Logistics and Purchasing Specialist
hace 2 semanas
Observatorio, México Safeguard Global A tiempo completoOur client is a leading provider of clean energy storage solutions, and they are looking for a Logistics & Purchasing Specialist to support their growing manufacturing and service operations. This role ensures the efficient flow of materials, oversees purchasing activities, and manages inbound and outbound logistics. The ideal candidate is detail-oriented,...
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Configuration Embedded Linux
hace 1 semana
Observatorio, México Luxoft A tiempo completoMandatory Skills Description:Relevant work experience 2+ years in IT, Testing or network areasPractical knowledge of Windows\ Linux based OSTeam player for long-term cooperation!Sufficient English level, allowing communication both written and verbalProject Description:We are seeking a hands-on Lab Engineer responsible for managing hardware and software test...
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Configuration Embedded Linux
hace 1 semana
Observatorio, México Luxoft A tiempo completoMandatory Skills Description:Relevant work experience 2+ years in IT, Testing or network areasPractical knowledge of Windows\ Linux based OSTeam player for long-term cooperation!Sufficient English level, allowing communication both written and verbalProject Description:We are seeking a hands-on Lab Engineer responsible for managing hardware and software test...
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Desarrollador Front End Jr
hace 6 días
Observatorio, México H4H A tiempo completo**Descripción del puesto**Buscamos un **Desarrollador Frontend Junior** apasionado por crear interfaces web modernas, accesibles y de alto rendimiento. Colaborarás con diseñadores UX/UI, desarrolladores backend y QA para entregar productos que brinden una **experiência de usuario excepcional**. Esta es una gran oportunidad para crecer técnica y...
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Mechanical Revit Engineer
hace 2 semanas
Observatorio, México Global Connect Technologies A tiempo completoCAD Designer Key Responsibilities: · Design Development: Create detailed CAD drawings of delivery station layouts, including equipment, workspaces, and infrastructure, based on current standards and future design initiatives. · Collaboration: Work closely with Design Engineers, fellow CAD drafters, World Wide Engineering (WWE), Pre-Construction,...
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Senior Director of Operations
hace 2 semanas
Observatorio, México PowerSchool A tiempo completoPowerSchool is firing up a brand new, high-octane Mexico Support Center of Excellence, and we need a Director/Senior Director to launch it from zero to full flight! This isn't just a management job, it's your chance to be the Site CEO, reporting straight to the SVP of Technical Support and Customer Care. Your mission, should you choose to accept it, is to...