LATAM End User Services Leader — Hybrid

hace 1 semana


Mexico City PepsiCo Deutschland GmbH A tiempo completo

A leading global food and beverage company is seeking an End User Services Manager to lead Field Services across LATAM. This role involves managing service strategy, user satisfaction, operational excellence, and budget oversight for IT services. The ideal candidate will have over 10 years of experience in IT Operations and proven vendor management skills. You will drive innovation and ensure a high-quality support experience for ~35,000 users, including C-level executives. Fluency in English is required; Spanish or Portuguese is a plus.
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