Remote L1 Support Supervisor

hace 1 semana


Mexico City Samsara A tiempo completo

A leading technology firm is seeking a Supervisor for Level 1 Customer Support in Mexico City. This role focuses on managing team operations, providing coaching, and ensuring high-quality customer service. An ideal candidate has experience in a contact center, leadership skills, and is bilingual in Spanish and English. Full-time remote flexibility is offered, along with a competitive compensation package.
#J-18808-Ljbffr



  • Mexico City Fundraise Up A tiempo completo

    IT Support Engineer, LATAM, Remote Join to apply for the IT Support Engineer, LATAM, Remote role at Fundraise Up. Get AI-powered advice on this job and more exclusive features. About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers...


  • Mexico City Fundraise Up A tiempo completo

    IT Support Engineer, LATAM, Remote Join to apply for the IT Support Engineer, LATAM, Remote role at Fundraise Up. Get AI-powered advice on this job and more exclusive features. About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers...


  • Mexico City Servicio Latam COMX SAS A tiempo completo

    Categoría: Tecnologías de la Información - Sistemas Educación minima requerida: Técnico Detalles Espacio de trabajo: Híbrido Descripción Acerca de la empresa Somos una empresa líder en servicios tecnológicos dedicada a brindar soluciones innovadoras a nuestros clientes. En SERVICIO LATAM, valoramos el talento y la dedicación de nuestro...


  • Mexico City Remote A tiempo completo

    Senior Backend Engineer Apply for the Senior Backend Engineer role at Remote. About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work...

  • Senior Backend Engineer

    hace 24 horas


    Mexico City Remote A tiempo completo

    Senior Backend Engineer Apply for the Senior Backend Engineer role at Remote. About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work...


  • Mexico City Jobgether A tiempo completo

    A dynamic tech firm is seeking an experienced IT Support Engineer Lead to manage IT support teams in a fully remote environment. Responsibilities include overseeing technical resolutions, collaborating across functions, and implementing IT best practices to enhance operational efficiency. The ideal candidate will have over 10 years of experience in IT...


  • Mexico City MM Management A tiempo completo

    A leading technical services company in Ciudad de México is seeking a technical support specialist to provide on-site troubleshooting and validation of systems. The ideal candidate will have expertise in L1 and L2 support and a strong understanding of traceability solutions. Responsibilities include delivering field reports to management and conducting...

  • Technical Support Lead

    hace 3 días


    Mexico City Alepo Technologies Inc. A tiempo completo

    Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom,...

  • Technical Support Lead

    hace 3 días


    Mexico City Alepo Technologies Inc. A tiempo completo

    Department: Global Technical Assistance Center (GTAC) Experience: 5–8 Years Type: Full-time | Shift-based support | Remote Location: LATAM Role Summary We are hiring a Technical Support L3 Engineer to own critical production incidents, complex escalations, RCA, and permanent fixes for enterprise-grade platforms. The role is open to candidates from telecom,...

  • IT Support Engineer

    hace 24 horas


    Mexico City MM Management A tiempo completo

    Provide technical support to stationed customer. The focus will be to provide on-site trouble shooting and validation as well as diagnosing and taking corrective action for existing system in the plant to maintain.Overall knowledge on L1 and L2 support on traceability solution and backbone IT infrastructure limited to LAN and fault detection whether from...