Bilingual Service To Sales Representative – Spanish-English

hace 2 semanas

Xico, México Ttec A tiempo completo

Bilingual Service to Sales Representative – Spanish-EnglishJoin to apply for the Bilingual Service to Sales Representative – Spanish-English role at TTEC.Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.TTEC is a certified Great Place to WorkTM.As a Bilingual Service to Sales Representative – Spanish-English working onsite in Mexico City, you'll be part of bringing humanity to business.What You Can ExpectUp to $25,800 MXN based on skills and the candidate's qualifications, including additional bonuses based on performance.Unique benefits that include on-site medical service, life insurance, flexible restaurant vouchers usable in our cafeteria or local hangouts, and more.Supportive leaders and coworkers who provide training opportunities, tuition reimbursements, and an inclusive culture (see Employee Resource Groups such as Women in Leadership).A community-minded organization that encourages giving back (TTEC Foundation grants supporting local education are driven by employees).What You'll Be DoingAre you results focused and love to help others?In this role, you'll work effectively to service and upsell client products to existing customers.You'll educate customers on current products, identify and capitalize on all other sale opportunities for products that pair well with current or future needs.You'll provide quick answers, consult with compassion, and resolve issues with a smile, making the customer experience exceptional.DURING A TYPICAL DAY, you'll bring your passion and experience with negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions.Effectively handle calls from existing customers while identifying and handling all sales opportunities from start to close.Have a passion to maximize sales opportunities?What You Bring To The RoleSales aptitude and active listening skills to target the needs of existing customers, motivation to capture sales cues and upsell products that meet those needs.6 months of call center and/or customer service experience.Advanced English and Spanish both written and spoken.Currently live in Mexico City or the immediate surroundings.Open availability to work any shift, including evenings and weekends.Ability to navigate through several web applications simultaneously (multitask).Competency using Microsoft Windows.Equal Opportunity StatementTTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.We aim to reflect the communities we serve by delivering amazing service and technology, and humanity.We make it a point to ensure all employees feel valued, belonging, and comfortable being their authentic selves at work.#J-*****-Ljbffr

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