Quality Customer Service Engineer
hace 4 días
Quality Customer Service EngineerLocation: Zacatecas, Mexico (onsite) Your Mission, Should You Choose to Accept It As our next Quality Customer Service Engineer, you'll serve as the primary point of contact between Johnson Electric and our clients regarding quality matters. Your expertise in problem‑solving, audit preparation, and quality systems will be vital to achieving zero‑defect production and ensuring exceptional customer satisfaction. Why You'll Love Working Here Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions. Diverse Projects: Work on a variety of projects across different industries, gaining broad experience. Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally. Global Mobility: Opportunities for international assignments and transfers to broaden your career horizons. What You’ll Be Doing Lead quality activities for new product development (APQP) and PPAP submissions. Act as liaison during customer quality audits and address corrective actions. Monitor customer satisfaction metrics and propose improvement plans. Analyze and solve customer quality issues using structured tools (5 Whys, Ishikawa, Pareto). Maintain and develop inspection methods and quality controls. Coordinate quality alerts, document corrective actions, and report status to management. Support environmental management initiatives and training. Ensure compliance with quality, environmental, and safety systems. Provide daily updates on product/process issues and continuous improvement progress. Make decisions regarding non‑conforming materials: rework, scrap, or hold. What We’re Looking For Bachelor’s degree in Industrial, Mechanical, or Administrative Engineering. 3–5 years of experience in a quality engineering or customer‑facing quality role. Fluent in English (spoken and written). Expert in SPC, FMEA, APQP, MSA, PPAP, and other core quality tools. Strong analytical and decision‑making skills. Excellent organizational and documentation practices. Proficient in MS Office (Excel, Word); experience with quality software preferred. Bonus Points If You Have Proven success leading customer complaint resolution. Experience with AIAG standards and document control systems. Ability to coordinate sorting actions on‑site or at the customer's plant. High level of professionalism and integrity in client interactions. Experience in a fast‑paced, high‑volume manufacturing setting. How to Apply Apply online at – We can't wait to meet you Inclusive & Diverse Team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company's most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do. #J-18808-Ljbffr
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Quality Customer Service Engineer
hace 4 días
Zacatecas, México Johnson Electric Group A tiempo completoQuality Customer Service Engineer page is loaded## Quality Customer Service Engineerlocations: Mexico, Zacatecastime type: Full timeposted on: Posted Todayjob requisition id: R00027000**Join Our Team as a Quality Customer Service Engineer at Johnson Electric!** **Location:** Zacatecas, Mexico (onsite)## **Your Mission, Should You Choose to Accept...
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Quality Customer Engineer
hace 4 días
Zacatecas, México Johnson Electric A tiempo completoA leading global engineering firm is seeking a Quality Customer Service Engineer to serve as the main link between clients and the company on quality matters. In this role, you will lead quality initiatives for product development, handle customer audits, and improve customer satisfaction metrics. The ideal candidate holds a Bachelor's degree in Engineering...
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Quality Customer Service Engineer
hace 24 horas
Mexico Zacatecas Plant Johnson Electric Group A tiempo completoJoin Our Team as a Quality Customer Service Engineer at Johnson ElectricLocation: Zacatecas, Mexico (onsite) Your Mission, Should You Choose to Accept It:As our next Quality Customer Service Engineer, you'll serve as the primary point of contact between Johnson Electric and our clients regarding quality matters. Your expertise in problem-solving, audit...
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Sr Quality Engineer
hace 4 días
Zacatecas, México Johnson Electric Group A tiempo completoSr Quality Engineer page is loaded## Sr Quality Engineerlocations: Mexico, Zacatecastime type: Full timeposted on: Posted Yesterdayjob requisition id: R00028027## **Join Our Team as a Sr. Quality Engineer at Johnson Electric!****Location:** Zacatecas, Mexico (onsite)## **Your Mission, Should You Choose to Accept It:**As our next **Sr.** **Quality...
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Sr Quality Engineer
hace 6 días
Zacatecas, México Johnson Electric A tiempo completoOverviewJoin Our Team as a Sr. Quality Engineer at Johnson Electric!Location: Zacatecas, Mexico (onsite)ResponsibilitiesCreate and validate inspection instructions and criteriaParticipate in APQP and FMEA developmentMonitor SPC and MSA compliance on production linesManage PPAP documentation and customer validation requirementsAnalyze and resolve product...
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Sr Quality Engineer
hace 4 días
Zacatecas, México Grupo TECMA A tiempo completoPosition SummaryTo lead and to manage the staff of the quality production department.In favouring a teamwork, an active contribution to the improvement of the results and a daily commitment for the customer.To implement the quality policy of the company and of the production site. To ensure that this policy is understood and respected at any level of the...
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Sr Quality Engineer
hace 6 días
Zacatecas, México Grupo TECMA A tiempo completoPosition SummaryTo lead and to manage the staff of the quality production department.In favouring a teamwork, an active contribution to the improvement of the results and a daily commitment for the customer.To implement the quality policy of the company and of the production site. To ensure that this policy is understood and respected at any level of the...
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APQP Engineer — Automotive Quality
hace 1 semana
Zacatecas, México Johnson Electric Group A tiempo completoA global engineering firm is seeking an APQP Engineer in Zacatecas, Mexico. The successful candidate will manage the APQP process, define quality plans, and support project launches for major OEMs. Ideal candidates have a Bachelor’s degree in Engineering, 4–5 years of automotive quality experience, and strong knowledge of core quality tools. Join a...
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APQP Engineer — Automotive Quality
hace 1 semana
Zacatecas, México Johnson Electric Group A tiempo completoA global engineering firm is seeking an APQP Engineer in Zacatecas, Mexico. The successful candidate will manage the APQP process, define quality plans, and support project launches for major OEMs. Ideal candidates have a Bachelor’s degree in Engineering, 4–5 years of automotive quality experience, and strong knowledge of core quality tools. Join a...
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APQP Engineer — Automotive Quality
hace 3 días
Zacatecas, México Johnson Electric Group A tiempo completoA global engineering firm is seeking an APQP Engineer in Zacatecas, Mexico SWOT. The successful candidate will manage the APQP process, define quality солн, and support project launches for major OEMs. Ideal candidates have a Bachelor’s degree in Engineering, 4–5 years of automotive quality experience, and strong knowledge of core quality tools. Join...
