Collections Specialist

Collections Specialist RoleWe seek an individual to support financial operations in a collections environment.Responsibilities include:- Overseeing customer accounts for timely collection and accurate payment application.- Maintaining up-to-date records and communicating with customers regarding billing questions and account status.- Fostering strong working relationships with customers to promote prompt resolution and positive interactions.- Reviewing supporting documentation to confirm adherence to payment terms and company policies.- Collaborating with field operations and management to align on collection strategies and troubleshoot issues.This role requires effective interpersonal skills, attention to detail, and the ability to handle sensitive information while working under pressure.This position involves analyzing and resolving complex customer account issues, ensuring seamless communication with stakeholders, and driving business outcomes through efficient collection practices.The ideal candidate will possess excellent problem-solving skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment.By joining our team, you will have the opportunity to develop your skills and expertise in collections, working collaboratively with cross-functional teams to drive business results.