Remote Ecommerce Customer Success
hace 3 días
A leading distributor of wellness products based in Mexico City is seeking a Customer Success & Retention Specialist to support and maintain relationships with ecommerce retail customers. This role involves proactive communication to resolve operational issues while ensuring customer satisfaction and retention. The ideal candidate will have over 5 years of experience in customer success or service, possess strong problem-solving skills, and be comfortable with technical systems. The position is not sales-driven and is essential in ensuring ongoing customer engagement.
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Customer Success
hace 5 días
Mexico City Pro Coffee Gear A tiempo completoAbout the job Customer Success - Remote/Worldwide Job Title:Customer Success Location:Remote (Global)Company:Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This...
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Customer Success
hace 3 días
Mexico City Pro Coffee Gear A tiempo completoAbout the job Customer Success - Remote/Worldwide Job Title:Customer Success Location:Remote (Global)Company:Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This...
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Global Customer Success Lead — Remote
hace 3 días
Mexico City Pro Coffee Gear A tiempo completoA leading e-commerce firm is seeking a Customer Success professional to drive customer satisfaction and operational excellence in a remote role. You will lead a high-performing team, define strategies for client engagement, and improve processes across the customer journey. The ideal candidate has over 5 years in customer success, strong leadership skills,...
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Remote Enterprise Customer Success Manager
hace 4 semanas
Mexico City Limelight Health A tiempo completoA leading customer experience platform in Mexico is seeking an Enterprise Customer Success Manager to build strong relationships and ensure product adoption. This role involves guiding customers on using the Gladly platform, resolving issues, and implementing customer feedback. The ideal candidate will have B2B client-facing experience and strong...
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Remote Enterprise Customer Success Manager
hace 7 días
Mexico City Limelight Health A tiempo completoA leading customer experience platform in Mexico is seeking an Enterprise Customer Success Manager to build strong relationships and ensure product adoption. This role involves guiding customers on using the Gladly platform, resolving issues, and implementing customer feedback. The ideal candidate will have B2B client-facing experience and strong...
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Customer Success
hace 5 días
Mexico City Medium A tiempo completoLeading distributor of sexual wellness products, dedicated to providing outstanding service and innovative, high-quality adult novelties to our B2B customers. We pride ourselves on building long‑term partnerships through exceptional service, curated product offerings, and consistent communication that helps our customers grow. The Customer Success &...
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Customer Success
hace 3 días
Mexico City Medium A tiempo completoLeading distributor of sexual wellness products, dedicated to providing outstanding service and innovative, high-quality adult novelties to our B2B customers. We pride ourselves on building long‑term partnerships through exceptional service, curated product offerings, and consistent communication that helps our customers grow. The Customer Success &...
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Remote Customer Success Manager
hace 7 días
Mexico City EFEX A tiempo completoUna fintech en crecimiento busca un Customer Success Manager responsable de asegurar la activación y retención de clientes. El candidato ideal tendrá más de 2 años de experiencia en Customer Success, habilidades en HubSpot y una comunicación efectiva en español e inglés. Este rol ofrece un salario competitivo y la oportunidad de crecer a CSM Senior,...
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Customer Success Executive – Loyalty Programs
hace 3 días
Mexico City Customer Intelligence Inc. A tiempo completoUna empresa de consultoría y servicios de marketing busca un Customer Success Executive para gestionar programas de lealtad en Ciudad de México. El candidato ideal debe tener de 2 a 4 años de experiencia en gestión de clientes y habilidades en comunicación, análisis de rendimiento y coordinación de equipos. Se requiere un enfoque proactivo y dominio...
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Remote Customer Success Lead — Drive Adoption
hace 2 semanas
Mexico City HireLATAM A tiempo completoA recruitment agency is looking for a Remote Customer Success Manager Lead in Mexico. This role involves managing a customer success team, focusing on onboarding and retention strategies for SaaS clients. The successful candidate will possess strong leadership, analytical skills, and a collaborative spirit. Candidates should have a bachelor’s degree and 3+...