Marketing Manager

MANAGER MARKETING SUPPORT Reports to: VP Marketing | Department: Field Marketing | Position Title: Manager Marketing Support Job Summary The Manager Marketing Support ensures the marketing organization runs smoothly day-to-day acting as a PMO who drives operational excellence. The role supports the VP Marketing oversees marketing budget and contract tracking builds job aids and SOPs and coordinates communications so hotels clearly see and can leveragethe work produced by the CALA Continent Marketing and shared services teams. Responsibilities Establish governance calendars status reporting and workintake processes; track deliverables and dependencies across Brand Digital Social PR and Field Marketing Map and continuously improve processes (e.g. RACI playbooks); publish job aids that clarify ownership and handoffs. Create and maintain clear job aids / SOPs for hotels and internal teams (e.g. howto guides checklists RACI matrices) and curate bestpractice examples for easy reuse Help us manage the Continent Marketing Budget ensuring that each allocation is done to the proper line item in Marketing Budget spreadsheet and according to each Finance billing string Review and submit invoices for marketing efforts ensuring requestor signature VP Marketing and CSMO and Manage submission process in the internal invoice processing system in a timely and accurate manner. Partner with Brand Digital Social Field Marketing and Finance to align calendars dependencies and deliverables; escal risks early and propose solutions Review Weekly Newsletter that includes Marketing content obtaining approval of each SME Ensuring that company policies and procedures are followed. Reviews and optimizes processes according to changing needs and informs changes to the different teams. Organize Marketing Webinars trainings and meetings ensure that material and decks are prepared with speaking note ahead of time. Create frameworks to collect Marketing deck activities and ensure it is updated on a monthly basis coordinate annual SFM summaries per Finance requirements to be shared with hotels and owner groups Ensure adherence to Corporate Advertising and Marketing Communications standards brand standards and format guidelines Ensure marketing information distribution lists organization charts are accurate complete timely and enables hotels to meet or exceed guest expectations Develop strong working relationships with outside vendors to ensure quality cost effective creative executions Resolves issues that arise as a result of the marketing process and brings issues to the attention of Continent leadership team as appropriate Maintains MGS intranet up to date Coordinate communications so properties receive and understand corporate outputs; manage distribution using Product Catalog marketing / digital contacts; send rollups and whats new updates Reinforce proper request channels (e.g. Social Shared Service mailbox for nonSS hotels) to keep workflows efficient and visibility Liaises with Commercial Services Communications Support teams and cascades to Field Marketing and Continent Marketing. Qualifications Bachelor degree 3 years of manager experience in Hotel industry or property experience. Multiproperty or regional oversight preferred. Exceptional written communication i mpeccable proofreading skills outstanding grammar and attention to detail; bilingual English / Spanish strongly preferred for CALA communications. Comfortable operating as a light PMO with strong organization followthrough and proven record of stakeholder management Self-starter and ability to work independently a must Must be a team player and collaborate well with multiple stakeholders. Multi-tasks prioritizes and meets deadlines in a timely manner Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills Working knowledge of key database systems Microsoft Office (incl. Outlook Teams Excel PowerPoint & Word) and Adobe Pro. EEO Statement At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. #J-18808-Ljbffr