Operations Manager
hace 4 semanas
What you'll do:- Act as a business partner for the CSM team, providing guidance and insights into customer health, attrition risks, expansion opportunities, SaaS consumption, and adoption.- Leverage data and analytics to develop, lead, and measure results for CSM related initiatives, programs, and campaigns.- Interpret data and provide ongoing reporting.- Aid in the deployment and ongoing hygiene of Customer Success Platform (Gainsight, Salesforce, PowerBI)- Provide regular updates on customer success metrics and insights to leadership and stakeholders.- Support the rollout of processes, programs, and tools to improve the CSM team's effectiveness.- Collaborate cross-functionally with major stakeholders in Sales, Services, Operations, Data Analytics, Finance, Renewals, Marketing, Product, and others.What we are looking for:- 3-5 Years experience in a Business Operations capacity- Strong experience with Microsoft Office (Excel, Power Point)- Strong overall reporting/analytics skills- Excellent written and verbal communication skills- Organized with proven ability to successfully manage multiple tasks while maintaining high quality outputs and delivering on time.- Analytical thinker with the ability to break down complicated issues and simplify complicated processes.- Strong attention to detail in daily tasks and projects, while also having the ability to see beyond the individual tasks and understand the broader impact and implications of activities on other cross-functional teams.- Relevant experience in technology industry (SaaS preferred)- Experience with Gainsight (preferred)- Experience with MS Visio & PowerBI (preferred)Our ValuesIf you want to know the heart of a company, take a look at their values.Ours unite us.They are what drive our success - and the success of our customers.Does your heart beat like ours?Find out here:Core Values- Diversity, Inclusion, Value & Equality (DIVE)is our strategy for fostering an inclusive environment we can be proud of.Check out Blue Yonder's inauguralDiversity Reportwhich outlines our commitment to change, and ourvideocelebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Operations Manager
hace 4 semanas
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.We are currently expanding our operations in Monterrey, NL and are looking for...
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Operations Manager
hace 4 semanas
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. We are currently expanding our operations in Monterrey, NL and are looking for...
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Supervisor Operations Manager
hace 3 semanas
Monterrey, México Business Plane Group A tiempo completoDirect message the job poster from Business Plane Group President & Founder of BPG Time Critical Services Company Description Role Description This is a full-time on-site role located in Monterrey, NLE for a Supervisor Operations Manager. The Supervisor Operations Manager will be responsible for overseeing daily operations, ensuring optimal performance and...
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Operations Manager
hace 2 semanas
Monterrey, México Tarah International People Solutions A tiempo completoAt Tarah International People Solutions, our drive is to help Companies to grow their projects, by hiring the right people, and providing guidance on how to reward and motivate their personnel. For a Manufacturing company, we are looking for: **Operation´s Manager** Responsible for the safety, quality, delivery, and costs associated with the manufacturing...
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Logistics Operations Manager
hace 2 semanas
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. We are currently expanding our operations in Monterrey, NL and are looking for...
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Venue Operations Manager
hace 3 semanas
Monterrey, México On Location A tiempo completo**PLEASE NOTE: ALL RESUMES & APPLICATIONS MUST BE IN ENGLISH** Role Summary: On Location has been appointed as the Official Hospitality Provider of the FIFA World Cup 26TM. As the Inside Venue Ops Manager, you will play a vital role in supporting the delivery of On Location's hospitality program at your assigned stadium. Working closely with the Venue...
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Logistics Operations Manager
hace 7 días
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. We are currently expanding our operations in Monterrey, NL and are looking for...
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Sr Operations Manager
hace 1 día
Monterrey, México VORTO A tiempo completoPersonify, a nationally recognized and awarded recruiting firm, is hiring a Sr Operations Manager for our client, a leader in transformational AI Supply Chain automation, based in Monterrey, Nuevo Leon, Mexico. About the Role Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an...
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Production And Operations Manager
hace 4 semanas
Monterrey, México On Location A tiempo completoPLEASE NOTE: ALL RESUMES & APPLICATIONS MUST BE IN ENGLISH**Reporting directly to the Venue Infrastructure Manager and Venue Manager, the Affiliate Village Operations/Production Manager will be a key member of the FIFA World Cup ****TM Venue Management team with On Location and work in close collaboration with the Infrastructure and Venue Management Teams,...
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Logistics Operations Manager
hace 4 semanas
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.We are currently expanding our operations in Monterrey, NL and are looking for...
