Customer Service Manager
hace 3 semanas
Customer Service ManagerWhat you’ll do:• Customer Relations: Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and effectively. • Team Management: Lead and mentor the customer service team, providing guidance, training, and support to ensure high performance and professional growth. • Process Improvement: Identify and implement process improvements to enhance customer service efficiency and effectiveness. • Issue Resolution: Handle customer complaints and issues, ensuring timely and satisfactory resolution. • Reporting: Prepare and present regular reports on customer service metrics, feedback, and performance to senior management. • Collaboration: Work closely with production, quality control, and logistics teams to ensure seamless operations and customer satisfaction. • Compliance: Ensure all customer service activities comply with company policies, industry standards, and regulatory requirements. What is required:• Bachelor's degree in Business Administration, Management, or a related field. • Minimum of 5 years of experience in customer service management, preferably in a manufacturing environment. • Strong leadership and team management skills. • Excellent communication and interpersonal skills. • Proficiency in customer service software and tools. • Ability to analyze data and generate actionable insights. • Fluent in Spanish and English. Preferred Skills: • Knowledge of manufacturing processes and industry standards. • Experience with ERP systems. • Problem-solving and conflict resolution skills. • Ability to work under pressure and manage multiple priorities. Basic knowledge of Mechatronics What’s in it for you:•Attractive compensation package•Recognition awards, company events, family events, university discount options and many more perks.•Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
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Customer Service Manager
hace 2 semanas
Aguascalientes, México The Vanguard Insurance Agency A tiempo completoThe Vanguard Agency is a highly respected, independent, and very progressive insurance agency in the greater Houston area. We pride ourselves on our five-star service (check out our Google reviews!) and on being there for our client’s every insurance need, personal and commercial lines. We are growing faster than anyone else because we are not your...
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Customer Service Manager
hace 3 semanas
Aguascalientes, México Autoliv Mexico A tiempo completoCustomer Service ManagerWhat you’ll do:• Customer Relations: Develop and maintain strong relationships with customers, addressing their needs and concerns promptly and effectively. • Team Management: Lead and mentor the customer service team, providing guidance, training, and support to ensure high performance and professional growth. • Process...
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Sales and Customer Service Manager
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Aguascalientes, México PlacidWay A tiempo completo**About the Role**: We are looking for a motivated and experienced **Sales and Customer Service Manager** to lead our team of Sales and Customer Service Representatives in the healthcare and medical tourism industry. You will be responsible for driving sales, ensuring exceptional customer service, and fostering a high-performance team culture. **Key...
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Customer Service
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Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
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Customer Service Representative
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Aguascalientes, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...
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Customer Service Representative
hace 1 semana
Aguascalientes, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...
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Account Representative
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Aguascalientes, México IEWC A tiempo completoKEY RESPONSIBILITIES:- Respond to customer requests for information in a timely manner.- Answer customer telephone calls, providing technical information and addressing and resolving inquiries and problems.- Sell Company products to customers, either by promoting products with existing customers or by following up on referrals to prospective customers.- Work...
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Bilingual Customer Service Representative
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Aguascalientes, México The Vanguard Insurance Agency A tiempo completoThe Vanguard Agency is a highly respected, independent, and very progressive insurance agency in the greater Houston area. We pride ourselves on our five-star service (check out our Google reviews!) and on being there for our client’s every insurance need, personal and commercial lines. We are growing faster than anyone else because we are not your...
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Customer Service Representative
hace 3 semanas
Aguascalientes, México The Vanguard Insurance Agency A tiempo completoThe Vanguard Agency is a highly respected, independent, and very progressive insurance agency in the greater Houston area. We pride ourselves on our five-star service (check out our Google reviews!) and on being there for our client’s every insurance need, personal and commercial lines. We are growing faster than anyone else because we are not your...
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Quality Customer Service
hace 1 semana
Aguascalientes, México MATA AUTOMOTIVE DE MEXICO S DE RL DE CV A tiempo completo**Exciting Opportunity at MATA AUTOMOTIVE DE MEXICO S. DE R.L. DE C.V. - Quality Customer Service Position** We are looking for a highly experienced professional in customer service, with a proven track record working with major clients such as GM and Tesla. **Key Requirements**: - ** Fluent English (C1 level)** - essential for this role. - ** Training in...
